topic Re: Tarrif change in Pay Monthly

Tarrif change

Anonymous — Mon, 11 Sep 2017 07:36:55 GMT

Hi
I updated my tarrif 2 days ago so that I get more data, it has come into effect today and I usually get billed tomorrow, will I just get charged for the new tarrif? Or will it charge for both of them?

Re: Tarrif change

Cleoriff — Mon, 11 Sep 2017 07:48:33 GMT

Hi @Anonymous there may be an overlap of charges depending on how much is outstanding from your previous tariff. You can check everything out in My O2 http://www.o2.co.uk/myo2

Re: Tarrif change

Anonymous — Mon, 11 Sep 2017 07:48:32 GMT

Just owe £6 for a bolt on that's all! So it will charge me the new tarrif amount & my bolt on? And not both the tariffs put together

Re: Tarrif change

Cleoriff — Mon, 11 Sep 2017 07:50:13 GMT

@Anonymous wrote:
Just owe £6 for a bolt on that's all! So it will charge me the new tarrif amount & my bolt on? And not both the tariffs put together

As I said it depends when your bolt on expires. Check it out in My O2 link given above...

Re: Tarrif change

MI5 — Mon, 11 Sep 2017 07:58:25 GMT

You will be charged for last months bolt on plus the new tariff rate. You will not be charged for your old tariff as you paid that last month.

Re: Tarrif change

Anonymous — Mon, 11 Sep 2017 09:09:37 GMT

Ok thank you! So I'm presuming I paid for august 12th to September 12th already, when I got billed last month??

Re: Tarrif change

MI5 — Mon, 11 Sep 2017 09:15:31 GMT

Yes you did.

Re: Tarrif change

Marjo — Thu, 14 Sep 2017 12:29:36 GMT

Hello @Anonymous! Lots of useful information from our members above (thanks @Cleoriff and @MI5!)!

Are you all good now or need any additional info? Please let us know how you get on.