topic Re: How to cancel tariff change? in Pay Monthly

How to cancel tariff change?

Anonymous — Thu, 14 Sep 2017 12:19:44 GMT

Team,

can anyone help me. Live chat isnt working and I have mistakenly changed my tariff to "Classic" as of the 1/10/17. How do I go about cancelling that and staying on the tariff I am on?

Re: Tarrif change

MI5 — Mon, 11 Sep 2017 08:21:29 GMT

Only live chat or by calling 4445
You can change it in your MyO2 but it won't come into effect until next month.

Re: How to cancel tariff change?

Marjo — Thu, 14 Sep 2017 12:21:20 GMT

Hey @Anonymous how are you getting on? It would be great to hear back from you to see if you're all good now or need any additional advice?

Thanks @MI5!