topic Re: Text in Pay Monthly

Text received: dcb association 3890

Anonymous — Wed, 03 Apr 2019 10:05:24 GMT

I received a text about dub association 3890, what is this?

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Re: Text

Anonymous — Wed, 16 Aug 2017 19:51:23 GMT

Sorry dcb association 3890

Re: Text

MI5 — Wed, 16 Aug 2017 19:51:54 GMT

Probably a scam to get money off you!
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/td-p/968023

Re: Text

Alanjones — Wed, 16 Aug 2017 20:17:03 GMT

Its a text off google to comfirm pay with mobile credit in the plat store

Re: Text

Alanjones — Wed, 16 Aug 2017 20:17:40 GMT

Sorry, i mean play store

Re: Text

MI5 — Wed, 16 Aug 2017 20:25:07 GMT

DCB stands for Direct Caller Billing.
If you haven't intentionally bought anything it's a scam.
Follow the advice in the link to contact the supplier for a refund unless it's a legit charge you have forgotten about.

O2 customer services should also be able to tell you who applied the charge to your account http://www.o2.co.uk/contactus

Re: Text

Martin-O2 — Thu, 17 Aug 2017 12:49:35 GMT

Hey @Anonymous did you find out where these texts came from?

Re: Text

Anonymous — Thu, 17 Aug 2017 13:42:08 GMT

I rang O2 today and they confirmed.
Alanjones was correct my son was playing with my phone and downloaded a app from google. Thanks

Re: Text

MI5 — Thu, 17 Aug 2017 13:53:22 GMT

Thanks for letting us know,

Re: Text

jonsie — Thu, 17 Aug 2017 14:01:00 GMT

At least you can rest easy now knowing what it is. A gentle word in your son's ear or make sure you tick the box for password needed to make purchases in the Google Play settings 😉

Re: Text

Martin-O2 — Thu, 17 Aug 2017 14:02:21 GMT

Thanks for updating us @Anonymous and good news it was nothing dodgy