topic Enquiry in Pay Monthly

Enquiry

Anonymous — Sun, 18 Jun 2017 10:13:04 GMT

I topped up £15 to unlock my device my o2 then decided on its own accord to get me on a tariff and take out £10 I need to reverse this

MI5 — Sun, 18 Jun 2017 10:17:34 GMT

You need to call 4445 and ask to be put on simply pay as you go tarrif.
You are in the wrong tariff for unlocking.

Cleoriff — Sun, 18 Jun 2017 10:41:20 GMT

@MI5weren't we told the other day that PAYG phones dont need to be topped up to get them unlocked? Or have I got that wrong?

adamtemp64 — Sun, 18 Jun 2017 10:53:33 GMT

@Cleoriff top up not required for Pac but required for unlock of phone

Cleoriff — Sun, 18 Jun 2017 10:57:27 GMT

@adamtemp64 wrote:
@Cleoriff top up not required for Pac but required for unlock of phone

Ah....thanks @adamtemp64. (It must be the sun addling my brain!)

Marjo — Mon, 19 Jun 2017 10:25:44 GMT

Hey @Anonymous good morning and welcome to our forum! Let us know how you're getting on with the unlocking and if you have anymore questions?

Thanks guys for helping out!