topic Re: Late payment in Pay Monthly

Late payment

Anonymous — Mon, 12 Jun 2017 01:09:26 GMT

Carnt pay till thursday but can I still get more data ?

Re: Late payment

Anonymous — Mon, 12 Jun 2017 01:10:22 GMT

It's says I Carnt

Re: Late payment

Anonymous — Mon, 12 Jun 2017 01:13:35 GMT

Not solved lol

Re: Late payment

Cleoriff — Mon, 12 Jun 2017 05:15:02 GMT

Hi @Anonymous we are not customers services so you need to speak to them. You wont be allowed to add anything till you settle your outstanding bill Call them http://www.o2.co.uk/contactus

Re: Late payment

MI5 — Mon, 12 Jun 2017 05:26:27 GMT

You'll have to use wifi until you settle your bill but be aware also they may block your phone before Thursday.

Re: Late payment

jonsie — Mon, 12 Jun 2017 08:14:22 GMT

Your phone is likely to be restricted 2 days after the due date.

Re: Late payment

Anonymous — Mon, 12 Jun 2017 08:32:41 GMT

call customer services asAP and set up a Promise to Pay, once you have explained this and done a PTP your services should not be restricted, I have had to do this once or twice and my services have always remained switched on..

Re: Late payment

Marjo — Tue, 13 Jun 2017 09:03:59 GMT

Hey @Anonymous let us know how you are getting on?

Welcome to the forum!