topic Re: Data charge in Pay Monthly

Data charge

Anonymous — Sun, 11 Jun 2017 09:00:12 GMT

l've been charged for using data on my phone having never used and would not know how to use data. l've been told that it is for web day or something. It's a basic mobile l use for calls and texts only. lt's a Alcatel onetouch. any ideas?

Re: Data charge

MI5 — Sun, 11 Jun 2017 09:20:48 GMT

You need to turn off mobile data on the handset to prevent the charge.

Re: Data charge

jonsie — Sun, 11 Jun 2017 09:21:41 GMT

You will have apps on the phone updating in the background, it could be weather or anything to be honest.

You need to switch off mobile data to stop the Web Daily charge of £1 per day.

Re: Data charge

MI5 — Sun, 11 Jun 2017 09:23:52 GMT

Without knowing which one touch you have the settings will vary but you should find how to from this Google search
https://www.google.co.uk/search?client=safari&channel=iphone_bm&site=&source=hp&ei=PGoJWfSbNonIwAL8pIC4Aw&q=alcatel+one+touch+data+settings&oq=alcatel+one+touch+dats+s&gs_l=mobile-gws-hp.1.0.0i22i30k1l3j0i8i13i30k1l2.19891.39507.1.42420.26.17.8.10.10.0.325.2049.7j7j1j1.16.0....0...1.1.64.mobile-gws-hp..2.24.1098.3..0j35i39k1j0i131k1j33i160k1.hFmtGl70ils