topic Re: 50202 CLAIM text. in Pay Monthly

50202 CLAIM text.

Anonymous — Wed, 29 Mar 2017 20:39:25 GMT

Hi can someone help me please, when ever I text CLAIM to 50202 I usually get a text back saying whether or not I've already claimed or when my rewards Date is, for someone reason when I send Claim now it fails to go through it don't know why but it was working last month but now it just won't send the text,

Did I hit something by mistake because a box popped up saying use balance like it always does.

I'm so confused as to why the text won the go through now.

Re: 50202 CLAIM text.

MI5 — Wed, 29 Mar 2017 20:46:16 GMT

Check you are still opted in by texting "REWARDS" TO 50202 or call 313
http://news.o2.co.uk/2013/09/24/save-or-claim-you-decide-with-o2-rewards/

Re: 50202 CLAIM text.

Anonymous — Wed, 29 Mar 2017 20:59:44 GMT

I tried that and still failed
I can't text anything
50202, 2020, 20202 they all fail

Re: 50202 CLAIM text.

MI5 — Wed, 29 Mar 2017 21:05:48 GMT

Call cs to get your account checked http://www.o2.co.uk/contactus

Re: 50202 CLAIM text.

Marjo — Wed, 05 Apr 2017 10:35:06 GMT

Hey @Anonymous how are you doing? Did you manage to get your messages to go through in the end?

Re: 50202 CLAIM text.

Anonymous — Tue, 04 Jul 2017 20:51:43 GMT

im having the same problem and o2 guru are not bery helpful

Re: 50202 CLAIM text.

MI5 — Tue, 04 Jul 2017 20:56:07 GMT

Try again and you may well get someone different.

Re: 50202 CLAIM text.

Anonymous — Tue, 04 Jul 2017 20:58:14 GMT

ive tried over the last few days and no luck.they said everythings ok their end

Re: 50202 CLAIM text.

MI5 — Tue, 04 Jul 2017 21:01:29 GMT

I'd suggest they need to try a bit harder to help you !

Re: 50202 CLAIM text.

Anonymous — Tue, 04 Jul 2017 21:05:00 GMT

they dont seem bothered.i told them the issue and one of them said what actually do i want done!!!!
given up now.even thinking of changing network

Re: 50202 CLAIM text.

Anonymous — Tue, 04 Jul 2017 21:13:45 GMT

hi im having the same problem as you.if you managed to sort the issue id be gratefull if you could advise me.thanks