topic MMS settings in Pay Monthly

MMS settings

Anonymous — Sat, 04 Mar 2017 11:01:15 GMT

Hello,

I have a Windows phone, model Microsoft Lumia 435 using Windows 8.1.

I am on Pay & Go.

Until a couple of months ago, I used to be able to send and receive MMS. I am now unable to do this.

I did the online chat thing, with someone from O2 who said it was because my balance was nil, also that I would have to add a £6 per month bolt on.

I topped up an extra £20, still can't send or receive MMS. I don't really want to add the bolt on as I do not use it that often but sometimes it is handy.

I just can't understand why it has suddenly stopped?

Can anyone help come up with an answer please?

Re: MMS settings

MI5 — Sat, 04 Mar 2017 11:06:13 GMT

Try texting the word "active" to 2020.
Save the settings that get sent back then reboot the phone. But you do need credit to send them.

Re: MMS settings

adamtemp64 — Sat, 04 Mar 2017 11:07:27 GMT

check your settings match those listed here http://www.geeksquad.co.uk/articles/o2-apn-settings