https://community.o2.co.uk/t5/Pay-Monthly/upgrading/m-p/1042446#M126233 You can upgrade to a device plan after 3 months (with on time payments) but you must call customer service on 202 as they have to override the automated upgrade system, which doesn't allow it until 11 months have passed. Thu, 02 Mar 2017 21:36:54 GMT MI5 2017-03-02T21:36:54Z https://community.o2.co.uk/t5/Pay-Monthly/upgrading/m-p/1042445#M126232 hi everyone im trying to upgrade my phone and it wont let me through the app and im also on a sim only deal and can i still get a new device whilst on a sim only Thu, 02 Mar 2017 21:33:42 GMT https://community.o2.co.uk/t5/Pay-Monthly/upgrading/m-p/1042445#M126232 Anonymous 2017-03-02T21:33:42Z https://community.o2.co.uk/t5/Pay-Monthly/upgrading/m-p/1042446#M126233 You can upgrade to a device plan after 3 months (with on time payments) but you must call customer service on 202 as they have to override the automated upgrade system, which doesn't allow it until 11 months have passed. Thu, 02 Mar 2017 21:36:54 GMT https://community.o2.co.uk/t5/Pay-Monthly/upgrading/m-p/1042446#M126233 MI5 2017-03-02T21:36:54Z https://community.o2.co.uk/t5/Pay-Monthly/upgrading/m-p/1042473#M126234 <BLOCKQUOTE><HR /><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/24643">@MI5</a> wrote:<BR />You can upgrade to a device plan after 3 months (with on time payments) but you must call customer service on 202 as they have to override the automated upgrade system, which doesn't allow it until 11 months have passed.<HR /></BLOCKQUOTE><P>I learn something new every day.....<img id="smileyvery-happy" class="emoticon emoticon-smileyvery-happy" src="https://community.o2.co.uk/i/smilies/16x16_smiley-very-happy.gif" alt="Smiley Very Happy" title="Smiley Very Happy" /></P> Thu, 02 Mar 2017 22:42:38 GMT https://community.o2.co.uk/t5/Pay-Monthly/upgrading/m-p/1042473#M126234 Cleoriff 2017-03-02T22:42:38Z