topic Re: Calls when abroad in Pay Monthly

Calls when abroad

Anonymous — Mon, 27 Feb 2017 20:55:56 GMT

I have been charged for receiving calls that I have not answered when abroad. How can I prevent this happening in future? Do I need to turn off voicemail?

Re: Calls when abroad

MI5 — Mon, 27 Feb 2017 21:05:31 GMT

Yes we always recommend turning off vm before traveling.

Re: Calls when abroad

Cleoriff — Tue, 28 Feb 2017 00:26:41 GMT

All you need to know about voicemail is here.https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/td-p/547712

Please note the first section in the guide regarding Tugo

Re: Calls when abroad

Anonymous — Wed, 01 Mar 2017 09:35:53 GMT

Thanks for the advice - I guess sometimes you have to learn the hard way!

Re: Calls when abroad

Anonymous — Wed, 01 Mar 2017 09:36:34 GMT

Thanks, this is a really helpful link - I now can even personalise my voicemail!

Re: Calls when abroad

Cleoriff — Wed, 01 Mar 2017 10:10:57 GMT

@Anonymous wrote:
Thanks, this is a really helpful link - I now can even personalise my voicemail!

I know.....great isn't it @Anonymous?

Re: Calls when abroad

MI5 — Wed, 01 Mar 2017 10:17:57 GMT

@Cleoriff wrote:
@Anonymous wrote:
Thanks, this is a really helpful link - I now can even personalise my voicemail!
I know.....great isn't it @Anonymous?

Written by a top bloke too

Re: Calls when abroad

Anonymous — Wed, 01 Mar 2017 10:57:29 GMT

Sometimes, its the little things in life that bring us most happiness - like a personalised voice mail message!:womanhappy:

Re: Calls when abroad

Cleoriff — Wed, 01 Mar 2017 11:00:53 GMT

@MI5 wrote:
@Cleoriff wrote:
@Anonymous wrote:
Thanks, this is a really helpful link - I now can even personalise my voicemail!
I know.....great isn't it @Anonymous?
Written by a top bloke too

Indeed...but posted by a top lass....:smileytongue:

Re: Calls when abroad

Cleoriff — Wed, 01 Mar 2017 11:03:38 GMT

@Anonymous wrote:
Sometimes, its the little things in life that bring us most happiness - like a personalised voice mail message!:womanhappy:

@AnonymousI can confirm this to be true. My lads get a completely different message to the one my husband receives...(when I turn VM on...which isnt often as I travel abroad frequently....)