topic Re: getting a contract in Pay Monthly

getting a contract

Anonymous — Wed, 19 Jan 2022 14:49:37 GMT

any one help? i applied for a contact filled it all in and it says there need more id i dont have a passport or any photo id anyone know what i can use instead of photo id?

Re: getting a contract

MI5 — Thu, 23 Feb 2017 20:14:10 GMT

You can use your credit or debit card in store with a chip and pin machine to prove your identity.

Re: getting a contract

Cleoriff — Thu, 23 Feb 2017 20:23:15 GMT

Did you go instore initially or apply online? If it was instore I am surprised they didnt tell you there what other ID you required @Anonymous

You will also need proof of address and normally a utility bill (instore)

Re: getting a contract

MI5 — Thu, 23 Feb 2017 20:23:02 GMT

What proof of identity do I need to get a Pay monthly contract?

I'm buying online or over the phone

We can accept your credit or debit card as proof of your identity.

I'm buying in store I have a Chip and PIN credit or debit card

Whichever network you're signing up to, we can accept a valid Chip and PIN credit or debit card as proof of your signature and address.

You must know your card's PIN.
Your card's billing address must be the same as your pay monthly contract billing address.
Depending on what you're buying, you might not have to pay using the Chip and PIN card you used as proof of identity. Ask in store for more details.

I don't have a Chip and PIN credit or debit card

We can only sign you up to a network, if you have a Chip and PIN card to prove your identity.

What do I need to bring to sign up?

You'll need to give us separate proofs of your signature and address - you can't use the same document for both.
We can only accept original copies.
Proofs of address must be less than three months old.

Proof of signature

You'll need to provide one of the following:

UK driver's licence (if you don't use it as proof of your address)
Valid UK or Irish passport (it must be signed and must not have expired)
Firearms certificate (if you don't use it as proof of your address)

Proof of address

You'll need to provide one of the following:

Full UK driver's licence (if you don't use it as proof of your signature)
Utility bill (a gas, electricity, water or home phone bill - we can't accept British Gas bills or mobile phone bills)
Bank, building society or credit card statement
Firearms certificate (if you don't use it as proof of your signature)
Council tax bill

Re: getting a contract

MI5 — Thu, 23 Feb 2017 20:24:04 GMT

Sorry, forgot link, the above from CPW http://selfhelp.carphonewarehouse.com/SelfHelp/request.do?view()=c%7B3fb172c0-f556-11de-da00-000000000000%7D

Re: getting a contract

Bambino — Thu, 23 Feb 2017 20:58:05 GMT

@Anonymous If you do not have a credit or debit card to qualify for an online purchase, or cannot provide proof of signature and proof of address to purchase in store as outlined above, you might need to rethink your plans. You will find that all the networks have the same requirements, so you might want to think about Pay & Go instead.