topic Re: 4G data speeds. in Pay Monthly

4G data speeds.

JaseIAm — Mon, 06 Feb 2017 22:10:23 GMT

Hi folks.
I've just come over to o2 from Vodafone.

However Im struggling with the data speeds.
I was in Bath at the weekend and my device had full 4G signal however the data was unusable.

Back at home Somerset I'm seeing about 2meg down speeds.

Is this normal? I know o2 have very small bandwidth on the 4g spectrum but I didnt think it would be this bad.

Any ideas?

Cheers
Jason

Re: 4G data speeds.

MI5 — Mon, 06 Feb 2017 22:16:39 GMT

Yeah, in some areas it's pretty bad but they are improving all the time.
We've seen reports of over 100 mbps in some areas.

Re: 4G data speeds.

MI5 — Mon, 06 Feb 2017 22:22:34 GMT

Here is the thread by @darrengf

https://community.o2.co.uk/t5/Discussions-Feedback/100-Mbps-Finaly-cracked-the-100-Barrier/m-p/1033751#U1033751

Re: 4G data speeds.

darrengf — Mon, 06 Feb 2017 22:27:12 GMT

Sorry to hear that. I've managed to get over the 100+ but I agree with MI5. Some areas are not as good yet and still being worked on.

If if you have either Android or Apple device, download the My network app.

you are then able to check your local area for 2G, 3G, 4G and if there are any problems or upgrades in the area..

i do do seem to remember though reading some where that Bath isn't the best as it rejects lots of masts due to its area or something like that.

Re: 4G data speeds.

JaseIAm — Mon, 06 Feb 2017 22:29:36 GMT

Cheers guys

Re: 4G data speeds.

MI5 — Mon, 06 Feb 2017 22:30:57 GMT

Hang on in there if you can, as it's improving all the time.

Re: 4G data speeds.

darrengf — Mon, 06 Feb 2017 22:37:49 GMT

Check this too. http://www.o2.co.uk/coveragechecker

Also so if you click on status you can report a problem as well