topic Re: Pokemon Go doesn't login on roaming data in Pay Monthly

Pokemon Go doesn't login on roaming data

Anonymous — Thu, 29 Dec 2016 17:00:58 GMT

I'm posting this a bit late, as I'm back home now, but I had a problem/bug when visiting France over Christmas.

No matter what I tried, PokémonGo wouldn't login over roaming 3G, and even if I got it logged in on a Wifi connection, it was generally poor on 3G.

I tried 3 different French mobile providers (Bouygues, SFR & Orange FR), all of them with a decent 3G signal, but it would never login. The progress bar just stopped at about the 80% mark.

Everything else worked (Safari, App Store, even bloody Candy Crush).

At home it works fine on mobile data (3G/4G) as well as on Wifi of course.

What would have stopped it working on roaming data?

We're both on O2, so I don't know if it's a provider issue or not. Though I'm considering changing provider to give us some provider redundancy.

I basically paid for several days of roaming, just to spend that time googling why the hell it didnt' work. 😞

I tried on my phone, and my wife's phone with the same result (both iPhones).

Re: Pokemon Go doesn't login on roaming data

Cleoriff — Thu, 29 Dec 2016 17:10:35 GMT

@AnonymousFrom a google search it seems to be a common problem with any network . More often than not its because the Pokemon servers are down. Did you check via this route? http://ispokemongodownornot.com/

Of course whilst abroad it will probably be because the network connection isn't strong enough. A family member couldn't connect when they were in Spain...

Re: Pokemon Go doesn't login on roaming data

Anonymous — Thu, 29 Dec 2016 17:21:43 GMT

@Cleoriff, yes, I checked this.

No problems at all logging in on Wifi, but never worked once on roaming data, on any provider. Solid internet connections each time, as googling the issue was fast!

Once logged in, and switching to roaming data, Pokestops wouldn't load (no name or picture), and Pokemon errored if I tried to catch them.

Infuriating, as I paid for roaming for the specific purpose of trying to catch Pokemon in Paris, and couldn't.

I travel there a lot due to family, and need a roaming service that works.

Nothing I tried (resetting network settings, resetting APN settings, logging in/out of google account) helped at all.

Any suggestions?

Re: Pokemon Go doesn't login on roaming data

Cleoriff — Thu, 29 Dec 2016 17:43:05 GMT

@Anonymous As I said in my first post.. a family member on EE couldn't get it when he was in Spain. His GF on Vodaphone couldnt connect to it either. Probably the only way round it is to use a local sim when abroad.? I have friends who live abroad and use the Movistar network and Orange ES...they play pokemon and have no problems at all

Re: Pokemon Go doesn't login on roaming data

MI5 — Thu, 29 Dec 2016 17:46:51 GMT

Probably something to do with people spoofing their location and the blocks that were put in place to stop it happening.

Re: Pokemon Go doesn't login on roaming data

Anonymous — Thu, 29 Dec 2016 19:19:21 GMT

That would be a GPS thing, not a mobile data thing I believe. Something during the login process was being blocked. An IP address, a port, I don't know.

But people in France must be happily playing, so there's something amiss with the roaming data element.

A data connection is a data connection. The Wifi IP addresses would have been French, and those weren't a problem.

I shouldn't need a local SIM to get connected. That's what roaming is for!

Re: Pokemon Go doesn't login on roaming data

Cleoriff — Thu, 29 Dec 2016 19:30:36 GMT

@AnonymousI have never played it so my responses were given on my experience of being abroad with people who do. (on EE, Vodafone and O2)

Friends who live in Spain can play happily for hours using a local sim. Other than that I can't help anymore. Sorry

Edited to add: @MI5 IS currently in France as we speak....so I expect he may be able to advise further...

Re: Pokemon Go doesn't login on roaming data

MI5 — Thu, 29 Dec 2016 19:45:35 GMT

My kids got bored with it but they played it in the summer no problem although they were on local SIM cards.

Re: Pokemon Go doesn't login on roaming data

Anonymous — Sun, 01 Jan 2017 06:22:35 GMT

Same here in Spain on o2 roaming. 3g works on safari, whatsapp, facebook, etc..., but not pokemon go 😕. My sister could catch them all in roaming with 3 ... I am a long time o2 customer but seriously thinking to switch to another. 3g and 4g services in London are quite poor now, some london areas (london bridge, bank and Liverpool station, denmark hill, Dulwich) constantly under maintenance so no 3g or 4g... is frustrating...

Re: Pokemon Go doesn't login on roaming data

Cleoriff — Sun, 01 Jan 2017 11:14:08 GMT

I go to Spain frequently @Anonymous and as I said in an earlier post...none of my family members could connect to Pokemon Go using O2, EE or Vodafone. The only people who managed it were those friends living in Spain who were using local sims...

Mind you, if you are having signal problems where you live and work in the UK.....maybe it is time to change networks?

Re: Pokemon Go doesn't login on roaming data

MI5 — Sun, 01 Jan 2017 17:22:34 GMT

So sounds like it doesn't work for anyone on any network if roaming then.

Re: Pokemon Go doesn't login on roaming data

darrengf — Mon, 02 Jan 2017 03:41:06 GMT

Pokemon Go works ok on a three sim, but I think the other networks block it.

Pokemon go is Data needy, so can you imagine you using all your Data up while using the app.

O2 do offer unlimited data, however it's restricted and slowed down, so the game would not load due to the fact of the speeds and restrictions in place. Also if you abuse o2 Travel by using too much data Limit is 150+ Mbps then you will be removed from the service or restricted even more. Not that you can ever use 150Mbps on the speeds they restrict it at.

As three offer roam like at home on Payg and most contract tariffs, you won't run up a massive bill. I can confirm it works as well, it's slow, but works fine. I know I was with friends and we went all Round Dublin looking for them, there were even on the Airport Tarmac boarding the plane. Lol

regarding the other 2 carriers, I can only assume they also restrict it as not everyone has a data bundle and could end up with a lot of angry customers with hi Data Charges

However from June 2017 things change as all EU roaming charges are abolished and Also restrictions can't be in place to stop what you do, the only restrictions that can be in place if you in fact could abuse the roaming that much you could damage the networks.

and even though we may have started the Brexit process etc, it still takes time and what we join after still may allow U.K. Networks to follow the rule.

but know doubt some how they may get round it.

who knows

Re: Pokemon Go doesn't login on roaming data

Cleoriff — Mon, 02 Jan 2017 07:36:49 GMT

I was actually quite pleased none of my family members, who tried 3 of the networks couldn't get it. I can only imagine the next cry would have been 'I have run out of data'...

Re: Pokemon Go doesn't login on roaming data

jonsie — Mon, 02 Jan 2017 07:41:22 GMT

Not for me either but some people enjoy and are addicted to the game. I have in-laws here who think nothing of going out sometimes near midnight. Mama, papa and 6 year old son bonkers about the game.

Re: Pokemon Go doesn't login on roaming data

Cleoriff — Mon, 02 Jan 2017 07:54:09 GMT

Yes but they, like my friends who live in Spain, are using local sims and have no problem connecting to it at all...

Re: Pokemon Go doesn't login on roaming data

jonsie — Mon, 02 Jan 2017 08:11:25 GMT

Just want to make the point that people want to play the game even on holiday. I go on holiday to relax....

Re: Pokemon Go doesn't login on roaming data

darrengf — Mon, 02 Jan 2017 13:45:05 GMT

I think I'm getting old. But I dint understand it anyway. So it's def not on my phone or tablet.

ill stick with Snakes and Ladders and Ludo lol.

Re: Pokemon Go doesn't login on roaming data

jonsie — Mon, 02 Jan 2017 14:43:18 GMT

I only have Solitaire. ...

Re: Pokemon Go doesn't login on roaming data

Cleoriff — Mon, 02 Jan 2017 18:10:17 GMT

@jonsie wrote:
I only have Solitaire. ...

I have no games at all....(Waste of time for me as I don't play them)

Re: Pokemon Go doesn't login on roaming data

Anonymous — Mon, 20 Feb 2017 11:17:57 GMT

I have had the same problem overseas for the last 3 months, and it isn't O2's problem, it is a PokémonGo problem: they are blocking paying customers to block cheaters. Let me explain (there's a workaround at the bottom):

Niantic, the dudes who built/run PokemonGo, had a lot of problems with people cheating by spoofing where they were in the world by running a GPS hack on their smartphones. So to stop the cheaters, about 3-odd months ago, Niantic changed their software to check which country a smartphone's internet connection was from, to make sure it matched the GPS location of the phone.

That's why when you're on WIFI in Spain the app works, because that WIFI's internet connection is in Spain. You can swap Spain for any country outside of the UK.

But when you're on your 3G/4G in Spain, your phone's internet connection shows up as being in the UK: your phone's internet traffic, from whatever international phone network you are on, is being funnelled through an O2 proxy server in the UK. This is why you're international phone data is never as fast as it is at home in London, that YouTube video you're watching on the beach in Tahiti is getting delivered via the UK.

If you want to test this yourself, when you're overseas try googling "what is my IP" and then enter that IP address on https://www.iplocation.net and it will say it is in the U.K.

Now there is a work around, which ironically enough is to use a tool the cheaters use: install a VPN tool. I found a VPN service that allows me to appear in about 50 different countries around the world. There are lots of different providers, but I've used SurfEasy successfully in the USA/Romania/France/Holland. It didn't work when I was in the Canary Islands (1st world problem...).

So when you're on that canal boat in Amsterdam, you connect to the VPN. You use the VPN's smartphone app to connect to the internet from "Holland". You then open the pokemonGo app and bish, bash, bosh, the game works.

This should also affect EE/VodaPhone/T-Mobile/etc Networks.