topic Re: My Order Has Not Arrived in Pay Monthly

My Order Has Not Arrived

Anonymous — Sat, 10 Dec 2016 20:21:43 GMT

I ordered about 40 hours ago and payed £7 for Saturday Delivery 8am-8pm, I got the order confirmation email and it said I would get an update about its progress and delivery information (I never got the update) and i also have received no text updates regarding delivery.

Thanks in advance

-Brad

Re: My Order Has Not Arrived

Anonymous — Sat, 10 Dec 2016 20:24:08 GMT

Also my apologies if this is posted in the wrong category.

Re: My Order Has Not Arrived

MI5 — Sat, 10 Dec 2016 20:27:25 GMT

Most likely out of stock as usually is the case.
Chase it up with CS http://www.o2.co.uk/contactus

Re: My Order Has Not Arrived

Bambino — Sat, 10 Dec 2016 20:40:03 GMT

I think that in the run up to Christmas this kind of post is going to become more frequent.

Re: My Order Has Not Arrived

MI5 — Sat, 10 Dec 2016 20:50:15 GMT

Yeah, 2 on the bounce tonight...

Re: My Order Has Not Arrived

jonsie — Sun, 11 Dec 2016 02:58:36 GMT

I just get the feeling that O2 no longer carry any stock and just order as needed from manufacturers. Hence no need for a live stock system.

Re: My Order Has Not Arrived

Cleoriff — Sun, 11 Dec 2016 09:11:03 GMT

@jonsie wrote:
I just get the feeling that O2 no longer carry any stock and just order as needed from manufacturers. Hence no need for a live stock system.

Even so a live stock order system is the way to go...as I have said on the Ideas board https://community.o2.co.uk/t5/Community-Ideas/O2-Live-Ordering-System/idi-p/1023708

Thing is, we all talk about it...so if you don't ask, you wont get....

Re: My Order Has Not Arrived

jonsie — Sun, 11 Dec 2016 10:25:28 GMT

@Cleoriff wrote:
@jonsie wrote:
I just get the feeling that O2 no longer carry any stock and just order as needed from manufacturers. Hence no need for a live stock system.
Even so a live stock order system is the way to go...as I have said on the Ideas board https://community.o2.co.uk/t5/Community-Ideas/O2-Live-Ordering-System/idi-p/1023708
Thing is, we all talk about it...so if you don't ask, you wont get....

I've expressed my views on that thread....