https://community.o2.co.uk/t5/Pay-Monthly/Customer-Service-humans/m-p/1020577#M121288 <P>All we wanted was to speak to a human via web chat! What web chat????????? Only wanted to ask a brief question .. so went to the mobile phone and called that way only to hang up on me and told us you get contact on &nbsp;this website! REALLY??????? I am going into a store today if they end up telling me I&nbsp;cannot pay for getting out of my contract only via the website I am gonna be very upset! No wonder I am changing my provider!!!</P> Mon, 28 Nov 2016 13:13:45 GMT Anonymous 2016-11-28T13:13:45Z https://community.o2.co.uk/t5/Pay-Monthly/Customer-Service-humans/m-p/1020577#M121288 <P>All we wanted was to speak to a human via web chat! What web chat????????? Only wanted to ask a brief question .. so went to the mobile phone and called that way only to hang up on me and told us you get contact on &nbsp;this website! REALLY??????? I am going into a store today if they end up telling me I&nbsp;cannot pay for getting out of my contract only via the website I am gonna be very upset! No wonder I am changing my provider!!!</P> Mon, 28 Nov 2016 13:13:45 GMT https://community.o2.co.uk/t5/Pay-Monthly/Customer-Service-humans/m-p/1020577#M121288 Anonymous 2016-11-28T13:13:45Z https://community.o2.co.uk/t5/Pay-Monthly/Customer-Service-humans/m-p/1020581#M121291 <P>Hi&nbsp;@Anonymous&nbsp;</P><P>&nbsp;</P><P>we are all customers on this community forum too. If you would like to speak with someone using web chat try this link&nbsp;</P><P>&nbsp;</P><P><A href="http://www.o2.co.uk/help" target="_self">http://www.o2.co.uk/help#</A></P> Mon, 28 Nov 2016 13:19:22 GMT https://community.o2.co.uk/t5/Pay-Monthly/Customer-Service-humans/m-p/1020581#M121291 Anonymous 2016-11-28T13:19:22Z