topic Re: A mini guide to doing a Sim Swap on O2 in Pay Monthly

A mini guide to doing a Sim Swap on O2

Anonymous — Tue, 08 Mar 2022 12:32:24 GMT

Note: please refer to an updated version of this guide in our How-to Guides section, here.

Re: A mini guide to doing a Sim Swap on O2

Toby — Tue, 22 Nov 2016 08:38:53 GMT

Lovely job @Anonymous

We'll get it into the Knowledge Base asap!

Do feel free to produce any others you think would be useful like this one.

Re: A mini guide to doing a Sim Swap on O2

Cleoriff — Tue, 22 Nov 2016 10:47:54 GMT

Good job @Anonymous. Very easy explanation for those who are unaware of the process.

Re: A mini guide to doing a Sim Swap on O2

Anonymous — Tue, 22 Nov 2016 11:35:29 GMT

Thanks @Toby

Re: A mini guide to doing a Sim Swap on O2

Anonymous — Tue, 22 Nov 2016 11:53:12 GMT

Thanks @Cleoriff

Re: A mini guide to doing a Sim Swap on O2

Cairdeas — Tue, 22 Nov 2016 12:29:07 GMT

great job @Anonymous..very helpful x

Re: A mini guide to doing a Sim Swap on O2

Anonymous — Tue, 22 Nov 2016 15:02:29 GMT

Thank you @Cairdeas

Re: A mini guide to doing a Sim Swap on O2

Anonymous — Tue, 29 Nov 2016 07:42:48 GMT

Hi does doing this swap when you change your tariff mean all data /pics /messages etc from your old sim will be transferred to your new card please? Thank You Tina x

Re: A mini guide to doing a Sim Swap on O2

MI5 — Tue, 29 Nov 2016 08:22:32 GMT

No, only phone number and tariff or credit if PAYG.

Re: A mini guide to doing a Sim Swap on O2

jonsie — Tue, 29 Nov 2016 08:26:20 GMT

There should be nothing stored on the sim or you lose everything

Re: A mini guide to doing a Sim Swap on O2

Anonymous — Sun, 11 Dec 2016 15:53:08 GMT

Help?? I want to put my sim card back in my old phone (new one is awful!) to use - how do I do that?

Re: A mini guide to doing a Sim Swap on O2

MI5 — Sun, 11 Dec 2016 16:43:25 GMT

Take the sim out of one phone and place it in the other.
If phones require a different size sim you can get adaptors or do a sim swap in any o2 shop.

Re: A mini guide to doing a Sim Swap on O2

Anonymous — Mon, 26 Dec 2016 14:17:37 GMT

Do the contacts on the old SIM get copied across to the new one?

Re: A mini guide to doing a Sim Swap on O2

jonsie — Mon, 26 Dec 2016 14:40:37 GMT

No anything stored on the sim will be lost. You need to store anything on the sim to the phone.

Re: A mini guide to doing a Sim Swap on O2

MI5 — Mon, 26 Dec 2016 15:20:18 GMT

O2 stores used to provide a service whereby they would swap over contacts and other data stored on the sim card bit I'm not sure if they still do.
Much easier these days to store everything on the phone.

Re: A mini guide to doing a Sim Swap on O2

Anonymous — Sun, 01 Jan 2017 18:29:06 GMT

thanks for the guide, but what happens if your old sim doesn't work so I can't get a text message from O2 to activate it?

thanks

Re: A mini guide to doing a Sim Swap on O2

MI5 — Sun, 01 Jan 2017 18:34:12 GMT

You have to call CS
http://www.o2.co.uk/contactus

Re: A mini guide to doing a Sim Swap on O2

Anonymous — Sun, 01 Jan 2017 18:40:53 GMT

Ah, okay. Thanks

Re: A mini guide to doing a Sim Swap on O2

MI5 — Sun, 01 Jan 2017 18:44:43 GMT

Anytime mate

Re: A mini guide to doing a Sim Swap on O2

Anonymous — Fri, 13 Oct 2017 14:39:05 GMT

The Sim swap guide is good if you're staying with O2. How do I do it if I want to change provider?