topic Re: Upgrade to SIM only through o2 Refresh in Pay Monthly

Upgrade to SIM only through o2 Refresh

Anonymous — Sun, 20 Nov 2016 17:47:50 GMT

I wanted to upgrade to a SIM Only deal but it doesn't let me buy it. I'm confused as on my upgrade page, the SIM Only deals are available, so does this mean that I can't upgrade on a SIM only?

Re: Upgrade to SIM only through o2 Refresh

MI5 — Sun, 20 Nov 2016 17:50:14 GMT

We can't see your account details so can't help, sorry.
You need to contact CS http://www.o2.co.uk/contactus

Re: Upgrade to SIM only through o2 Refresh

Bambino — Sun, 20 Nov 2016 18:30:13 GMT

@Anonymous Your post is a little confusing. You can't be on a sim only contract on Refresh. What is it that you want to do?

Re: Upgrade to SIM only through o2 Refresh

Anonymous — Sun, 20 Nov 2016 21:16:59 GMT

You can upgrade your sim only tariff but only to a new sim only package

Re: Upgrade to SIM only through o2 Refresh

Cleoriff — Sun, 20 Nov 2016 21:52:01 GMT

I went from a 2 year standard contract to sim only. Then another sim only. However it wasn't Refresh. Never had one of those . ...

Re: Upgrade to SIM only through o2 Refresh

Cleoriff — Sun, 20 Nov 2016 21:55:31 GMT

Anyway that was slightly irrelevant. As said contact CS from the link given above. I have never taken out any contract online always by ringing directly.

Re: Upgrade to SIM only through o2 Refresh

MI5 — Sun, 20 Nov 2016 22:11:01 GMT

@Anonymous wrote:
You can upgrade your sim only tariff but only to a new sim only package

Not entirely true mate.

Many will take a simo in order to build up their credit rating in order to get a full contract, however, I think the OP already has a contract but wants to switch to simo, so calling CS would be easiest as there may be fees payable on the device plan etc.

Re: Upgrade to SIM only through o2 Refresh

Anonymous — Sun, 20 Nov 2016 22:39:39 GMT

@MI5 wrote:
@Anonymous wrote:
You can upgrade your sim only tariff but only to a new sim only package
Not entirely true mate.
Many will take a simo in order to build up their credit rating in order to get a full contract, however, I think the OP already has a contract but wants to switch to simo, so calling CS would be easiest as there may be fees payable on the device plan etc.

Ah see this is where the post got a little confusing