topic Re: changing provider in Pay Monthly

changing provider

Anonymous — Mon, 07 Nov 2016 19:04:40 GMT

I have just closed my account with O2, and was paying £15 per month so why is final bill £51.16? I have viewed brakdown and its got stuff ive bought, I have bought nothing!!! what is this situation all about???

Am I being penalise

Am I being penalised for freedom of movement?

Well hacked off Alan

d for freedom of movement?

Well hacked off Alan

Re: changing provider

MI5 — Mon, 07 Nov 2016 19:10:18 GMT

If you weren't at the end of your contract you need to pay up to the end so it could be termination charges, but cs will confirm if you call them http://www.o2.co.uk/contactus

Re: changing provider

Anonymous — Mon, 07 Nov 2016 19:37:45 GMT

Maybe it's the termination fees or you clicked on a subscription which charges you weekly

Re: changing provider

jonsie — Tue, 08 Nov 2016 03:17:33 GMT

I'm sure customer service will clarify the charges. Unfortunately we cannot help as we are simply customers with no access to your account.