topic INCLUSIVE MINUTES (?) in Pay Monthly

INCLUSIVE MINUTES (?)

Anonymous — Thu, 13 Oct 2016 14:43:05 GMT

I cannot find / get confirmation of what 02, 0845, 080, 084, 0345, 030 etc Numbers are part of my Pay Monthly free-inclusive Minutes. // Having failed to be able to trace the info thro Myo2, including Chatting to someone who directed me to a page I had previously been on but couldnt find the SPECIFIC INFO anyway (OK, I am not very Computer Literate - but I'm not 'Thick' either); I tried to speak to some one on 202 and on 3 (THREE) Occassions, after going through the 'Press 1,2,3 etc etc maze I got to the Music-in-a-Queue Stage, I was cut-off as the music stopped. // This is not the o2 Service I had become used to and come to expect over yhe many tears I have been a customer of the Company. // Will someone please tell me how I can get an answer to my questions ? RA 13.10.16 @ 15:42

Re: INCLUSIVE MINUTES (?)

MI5 — Thu, 13 Oct 2016 14:51:39 GMT

http://www.o2.co.uk/popups/free-numbers

Re: INCLUSIVE MINUTES (?)

jonsie — Thu, 13 Oct 2016 14:52:42 GMT

Information here : http://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges

03 numbers are part of your allowanc but 0870 and 0845 numbers are chargeable.

You can get round the charges by checking an alternate number here : https://www.saynoto0870.com/

Re: INCLUSIVE MINUTES (?)

adamtemp64 — Thu, 13 Oct 2016 15:04:45 GMT

http://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms section 2 has all the info and links to other costs