topic Re: How to cancel a simplicity tariff in Pay Monthly

How to cancel a simplicity tariff

Anonymous — Fri, 07 Oct 2016 16:32:42 GMT

I have a simplicity tariff of £10.50 per month. I would like to cancel this and just use the phone on a normal top up. What number I dial to do it?

adamtemp64 — Fri, 07 Oct 2016 16:36:44 GMT

202 and ask to swap to simply pay as you go

Cleoriff — Fri, 07 Oct 2016 16:44:45 GMT

If it's a 12 month sim only tariff, wouldn't they need to settle the outstanding months left?

Which is why some people go for the 1 month simo as you only need to give 30 days notice?

MI5 — Fri, 07 Oct 2016 16:52:47 GMT

Yes, but 12 months is the minimum term so they could be past that?

Cleoriff — Fri, 07 Oct 2016 16:55:49 GMT

@MI5 wrote:
Yes, but 12 months is the minimum term so they could be past that?

They could but didn't state that. I was just asking the question...

MI5 — Fri, 07 Oct 2016 17:01:31 GMT

and I was just answering it....

Cleoriff — Fri, 07 Oct 2016 17:02:12 GMT

I also thought they still offered the 30 day as well as the 12 months Simplicity deal?

MI5 — Fri, 07 Oct 2016 17:06:53 GMT

Yes, of course.

adamtemp64 — Fri, 07 Oct 2016 17:57:29 GMT

With out a crystal ball I answered with the best advice available 202 would confirm the min term etc and the options to the op.

Cleoriff — Fri, 07 Oct 2016 18:34:24 GMT

@adamtemp64 wrote:

With out a crystal ball I answered with the best advice available 202 would confirm the min term etc and the options to the op.

No problem Adam...but as I am on the Simplicity tariff, I added to it with what I knew...

Additionally the OP could check in My O2 to confirm what they are on...

adamtemp64 — Fri, 07 Oct 2016 18:50:42 GMT

@Cleoriff Doh forgot about that lol

Marjo — Fri, 14 Oct 2016 09:43:56 GMT

Hi @Anonymous hope you're doing well! How did you get on with this - did the advice given by our members help you out? Any additional questions?