topic Re: Unlimited calls - is there a limit on call duration? in Pay Monthly

Unlimited calls - is there a limit on call duration?

Anonymous — Thu, 21 Jul 2016 18:11:02 GMT

Hi there

I've got a tariff with unlimited calls to UK landlines and mobiles ("O2 Unlimited 24M 2GB 4G"). Recently I've been making some longer calls than I used to, and I think I remember something about inclusive calls only being free for 60 minutes - so you have to hang up and redial if you want to avoid charges after that.

I can't find anything in the terms and conditions though. Has it changed? Am I just mistaken?

Thanks to anyone who can help!

All the best

Richard

Re: Unlimited calls - is there a limit on call duration?

adamtemp64 — Thu, 21 Jul 2016 18:14:59 GMT

As far as I know that was for landline calls not mobile just check the t&c at the bottom of this page for clarity.

Re: Unlimited calls - is there a limit on call duration?

Anonymous — Thu, 21 Jul 2016 18:27:52 GMT

Aha - I checked the price list for home phone (not mobile) and it does refer to a 60-minute limit there - so yes, I think that must have been what I heard about. I don't see anything equivalent for mobile, so I reckon it's all good.

Thanks for the very quick reply!

Re: Unlimited calls - is there a limit on call duration?

Cleoriff — Thu, 21 Jul 2016 18:37:57 GMT

My tariff is unlimited calls and texts and 4GB data Simplicity. I am not charged for any calls to my landline or mobile..... (though calls to landlines I use are short)