topic Call charges for EE customer service team in Pay Monthly

Call charges for EE customer service team

Anonymous — Tue, 21 Jun 2016 03:46:38 GMT

I am trying to contact EE to cancel a mobile broadband. But there is apparently a charge for calling 07953 966 250

Can someone clarify this please because I cannot afford to pay charges.

It's impossible to find out from the o2 special numbers whether it's considered a mobile number or not.

Re: Call charges for EE customer service team

jonsie — Tue, 21 Jun 2016 04:40:58 GMT

There is a charge for calling 150 if you are a pay and go customer of 25p full cost. You are told when making the call what the charge will be.

Try the other numbers which should come from your allowances.

EE landline 0800 079 8586 Free at any time

Another provider 0207 362 0200 Check call charges with your provider

Re: Call charges for EE customer service team

Anonymous — Tue, 21 Jun 2016 04:51:52 GMT

Thank you. I will try that. I'm hoping I can get through to them

Re: Call charges for EE customer service team

Anonymous — Tue, 21 Jun 2016 12:38:08 GMT

Hey,

I dont know if its ok to write it in this forum (?) but i actually help run (well, the server actually) this blog, and this page with diffrent numbers: http://customerservicecontactnumber.co.uk/ee/

So, i hope this will help you, there are a bunch of numbers, the 0800 numbers are free (https://www.gov.uk/call-charges).

Im really just trying to help, not trying to publish this site or anything, just thought this page with the different numbers can help you.

Re: Call charges for EE customer service team

MI5 — Tue, 21 Jun 2016 12:49:28 GMT

07953 does not appear on O2's list of chargeable non-mobile numbers so should just be classed as a normal mobile number.
http://www.o2.co.uk/popups/specialnumbers-popup-07