topic Re: How do I see my call logs in Pay Monthly

How do I see my call logs

Anonymous — Tue, 08 Mar 2022 12:39:55 GMT

I need access to my call logs from December, how do I do this online?

Re: How do I see my call logs

MI5 — Tue, 12 Jan 2016 13:15:29 GMT

Go into your MyO2 http://www.o2.co.uk/myo2
Then view latest bill >> View latest detailed usage and charges >> scroll down to Download and print latest bill which brings up the old style page with the download as pdf link.
You can view the relevant usage online or print it off.

Re: How do I see my call logs

jonsie — Tue, 12 Jan 2016 13:43:44 GMT

This is presuming you are monthly contract.

Re: How do I see my call logs

MI5 — Tue, 12 Jan 2016 13:49:03 GMT

Very true.....

Re: How do I see my call logs

Anonymous — Tue, 12 Jan 2016 16:06:10 GMT

If payg I might be right in thinking that you need to get a subject access request from o2 for £10

maybe another regular here could clarify

Re: How do I see my call logs

MI5 — Tue, 12 Jan 2016 16:13:27 GMT

Yes, an SAR is required for PAYG which does indeed cost £10 and the request needs to be made in writing to O2's data controller.
It may be easier to just look in call logs on phone?

Re: How do I see my call logs

jonsie — Tue, 12 Jan 2016 16:15:20 GMT

Only the phone logs will show both i/c and o/g calls unfortunately.