topic Re: How to change my order in Pay Monthly

How to change my order

Anonymous — Tue, 01 Dec 2015 23:29:44 GMT

Hi I just made an order but would like to upgrade it. Do I really have to wait until it arrives and send it back or can I change my order?

Re: How to change my order

Anonymous — Tue, 01 Dec 2015 23:34:22 GMT

You would need to cancel the order then wait until the money is back in your account to re order. Your best bet is to go instore & upgrade once your order has been cancelled & your account back to normal

Re: How to change my order

Cleoriff — Tue, 01 Dec 2015 23:37:27 GMT

@Anonymous wrote:
You would need to cancel the order then wait until the money is back in your account to re order. Your best bet is to go instore & upgrade once your order has been cancelled & your account back to normal

Exactly that above....^^^^^

Once it is en-route you have no choice. You do have a 14 day cooling off period so will be ok change it as @Anonymous said

Re: How to change my order

Anonymous — Tue, 01 Dec 2015 23:37:06 GMT

I still want the same item simply a higher memory

Re: How to change my order

Cleoriff — Tue, 01 Dec 2015 23:38:53 GMT

@Anonymous wrote:
I still want the same item simply a higher memory

No problem but you can't change it till you receive it

Re: How to change my order

viridis — Tue, 01 Dec 2015 23:40:10 GMT

Different SKU, you must do as above, it's the only way unfortunately.

Re: How to change my order

Anonymous — Tue, 01 Dec 2015 23:40:18 GMT

OK but if I do that then will it effect my credit rating as multiple credit checks damage it

Re: How to change my order

Anonymous — Tue, 01 Dec 2015 23:43:47 GMT

It shouldnt do as you havent missed any payments. Technically your just returning an item that you dont want

Re: How to change my order

Cleoriff — Tue, 01 Dec 2015 23:45:08 GMT

If you were accepted for the first phone you would not require further checks should you wish to replace it...

Re: How to change my order

Anonymous — Tue, 01 Dec 2015 23:45:15 GMT

Thanks guys just thought it mite save a whole lot of bother for both parties.

Re: How to change my order

viridis — Tue, 01 Dec 2015 23:46:46 GMT

You'd think, but that would be too easy and a bit too much common sense.

Re: How to change my order

Cleoriff — Tue, 01 Dec 2015 23:48:11 GMT

Yes...sadly a pain in the rear but its how it has to be unfortunately..:smileysad:

Re: How to change my order

Anonymous — Tue, 01 Dec 2015 23:48:47 GMT

Bwhahahah lol full of confidence in my new network provider now 🙂 on a serious note the speed of the delivery I cannot grumble.