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Community Activity

Sim showing as no service

My sim showing as no service i tried to resting the network but no luck and also I changed my sim to other phone still it's not working

Word Association Thread (New)

As the old thread has disappeared off the 'face of the earth', I've started a new thread for those of us who enjoy Off Topic.Along the lines of the previous one, the idea is someone writes a word and the next person adds another word linked to the pr...

Cleoriff by Level 94: Supreme
  • 45989 Views
  • 2703 replies
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Transferring an eSim to a replacement handset (iphone15)

I picked up my daughters new replacement handset from apple store today. Switched it on and expected it to just work. no network coverage and no help from apple. Does anyone know why its so hard to get an eSim re downloaded onto another phone. Why is...

Notoesim by Level 1: Joiner
  • 28 Views
  • 2 replies
  • 0 kudos

My order

Hi I ordered 2 phones aprox 2 weeks ago and have heard nothing.Could you chase the order up

number transferring over

hello, i have recently just inserted and set up my new 02 sim and i am wondering how long it will now take for my old phone number to transfer over to this new sim?

OTP / OTAC to Log in to MyO2

As some are aware from time to time you are requred to enter a code supplied by text to access MyO2 This is great but if you have no access to your O2 number for any reason it becomes a right pain.The answer is to to give a different number in your c...

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Enlli by Level 68: Extraordinaire
  • 1512 Views
  • 7 replies
  • 1 kudos

eSIM activation

Hello, i switched from UK physical SIM to ESIM but I am unable to activate it as I am not in the UK right now. Is there any way to do this remotely? thanks,amy.

O2 have cut off all my phones

Since our tariffs were due to end, last week we updated all our tariffs. During the process the online promts recommended we switch to esims so we duly selected the option. Shortly after we found that all 4 phones on the account no longer had network...

O2 PAYG SIM in tracker device

Hi, I hope someone on here can come up with a sensible answer, I called O2 but they couldn't! I have a PAYG SIM in a vehicle tracker but my MYO2 now requires 2 factor authentication and the only option is to receive a text to the SIM's mobile number,...

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Latest from our Blog

eSIM - How to activate

Hello I've noticed over the past few weeks eSIM has become a hot topic on our Community, so I've put together a handy guide that gives our members all the information for everything eSIM related New &...

4 Comments

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

39 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

110 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments