O2 Community Forum

Strictly 2025

@Cleoriff @RunrigForever And how time flies! Time for the annual reveal of this years Strictly cast of celebs. Oh who am I kidding, let's just pick the anonymity out of the dustbin that is the BBC budget for a flagship show. So before the exciting qu...

Volt benefits

Looks like im in a long line of people having issues with their volt benefits. I renewed two numbers in November and am now still waiting for my volt benefits to be reapplied. Despite contacting O2 twice still nothing is showing on my account. I've f...

White Room Quiz Mon 15 Dec 2025

Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions, with 2 questions on each of these categories: GEOGRAPHY SCIENCE LITERATURE FOOD & DRINK The White Room Quiz is open to all members....

O2 payments via the app declining

I have 2 accounts with o2 and everytime I try to pay via the app I get an error saying payment not gone through and when also trying to pay through PayPal it freeze or comes up with stuff I didnt even click and this has been going on for months and i...

Thought of the day

As part of the #o2surprise that I received last week, there was a jar of smiles. Many were keen to see what would come out of the jar each day, so here are the ones so far! The one that I picked out on Friday was "If you want to see the rainbow, you ...

Word Association Thread (New)

As the old thread has disappeared off the 'face of the earth', I've started a new thread for those of us who enjoy Off Topic.Along the lines of the previous one, the idea is someone writes a word and the next person adds another word linked to the pr...

Basket empties

Hey, im trying to upgrade my device, but as soon as it goes to basket to checkout, the basket empties and I have to redo it, which then keeps happening?

Watch upgrade cancelled my sim only contract

Hi , I had a sim only contract and decided I wanted to get a watch on my account. However what i didnt realise was i should of done an add on and not an upgrade as what happened is my phone contract was replaced with a data only plan and can no longe...

I’m being charged over £100 extra every month since I changed my contract

In September I contacted O2 to reduce my monthly contract charges to under £20. Since providing my credit card details over the phone, I have been billed over £100 each month, sometimes more. Despite lengthy calls with overseas call centres, I am rep...

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...