About Jamieww

Jamieww · 06-08-2020

My P30 Pro is less than a year old, it was sent for repair a week ago and returned yesterday, all paperwork stated that a repair was done plus a software update (I always update to latest), the check box of repair tests said all PASSED - yet I have t...

Jamieww · 21-02-2017

Well I have been a loyal O2 customer for a number of years with multiple contracts.Recenty I was down to two contracts.I took out another contract for my son, who being disabled required constant ability to be in touch and tracked where ever he is.Th...

Jamieww · 12-08-2016

Hi, I handed my O2 pay monthly mobile LG G4 into my local O2 shop for repair under warranty. I was told online that I would be able to get a 'loan' handset whilst it was being fixed for a £25 deposit, suprise suprise my local shop said they had no 'l...

Jamieww · 06-08-2020

Thanks @MI5 ,I will try your method, its just so annoying that after sending a pnone away for a week to get repaired, the same issue is there on return & then noone seems willing to take ownership of arranging another booking for repair.Why do they p...

Jamieww · 05-09-2017

If I purchased an o2 contract from somewhere other than o2 shop or website... I.e. carphonewarehouse... can I still use a student discount Unidays code to get the 20% off the airtime?

Jamieww · 22-02-2017

Thanks for the replies everyone, I think it does make sense to go through the complaints procedure, hopefully it may go some way to prevent someting like this happening to someone else.Thanks for the links - it would have taken me ages to find exactl...

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O2 Repair / Customer service failure - What do I do next

O2 billing - A total joke!

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Re: O2 billing - A total joke!