About JemTheWire

JemTheWire · 22-11-2016

My iPhone 7 Plus is faulty and O2 are sending a new replacement tomorrow, 23rd Nov. I will hand over the faulty phone to the courier in exchange for it's replacement. Problem is, no one has told me how to address the faulty phone package? I can't jus...

JemTheWire · 25-09-2015

As the title says really. I already have an iPhone 5s on an existing pay monthly contract with O2. Today I recieved my shiny new iPhone 6s. Also in the package was a new SIM card. My question is, do I have to swap my existing SIM with this new one? B...

JemTheWire · 23-11-2016

Phone arrived at 12:50. Unfortunatley I had to go straight out so I am only now restoring the new device. I can confirm that it is a brand new unit with the original Apple plastic sealer. Good news too is that I now have a working Auto-Brightness tog...

JemTheWire · 23-11-2016

Yes, I took delivery of the phone 5th Nov, and noticed and reported the problem on the 15th. I have had notification that it will be delivered today betwen 12:35 and 13:35 by DPD.

JemTheWire · 22-11-2016

Good advice, thanks. I have read through, again, a copy of my initial chat when the desicion was made to replace the phone. The guy simply said put faulty phone in a padded bag and delete any data on it, if possible. No met ion is any labelling etc. ...

JemTheWire · 22-11-2016

That sounds good. Thanks.Pity I wasn't told that when I had the chat.

JemTheWire · 25-09-2015

Thanks. That was quick. Yes, it was an upgrade.

O2

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Returning faulty phone. On-the-day swap out

New iPhone 6s. They sent a new SIM too. Do I have to swap?

Re: Returning faulty phone. On-the-day swap out

Re: Returning faulty phone. On-the-day swap out

Re: Returning faulty phone. On-the-day swap out

Re: Returning faulty phone. On-the-day swap out

Re: New iPhone 6s. They sent a new SIM too. Do I have to swap?