O2 Community Forum

Esim problem with upgrade

Hi all. Ordered an upgrade after 7 years with my old Samsung phone through O2 and opted for an Esim as O2 blurb seemed to suggest this was the way to go. The phone arrived the next day which was on the 16th April but no Esim package appeared. This se...

WiFi calling

I have an iPhone 12 Pro Max, I just transferred from Vodafone to O2, when I was with Vodafone I had wifi calling now since I’ve come to O2 the option isn’t even there anymore

Track my order

I placed an order on Monday for an iPhone 15 pro plus in titanium grey 264 Gb which was supposed to be ready for collection in harlow 02 yesterday and I haven’t received anything yet?

Resolved! Potential Scam

I received a call from 01461-280058 saying that I'm eligible for 30% discount, and after saying no to the offer, I called 4445 to see if it is a legitimate call or not. In the call that I had with 4445, they told me that the call is legitimate, and I...

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

White Room Quiz Wed 24 April 2024

Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions with two questions on each of these categories HISTORY SCIENCE MOVIES SPORT The White Room Quiz is open to all members.Those wishing...

The "What Are You Listening To Right Now" Thread

I was looking for this all over the place but I couldn't find it! Every forum should have one of these! So, here we go! Billy Talent - Red Flag YOUR TURN!

Scam

Today some scammer called me and she acted like she was from "O2".She tried to defraud me by saying they would give me a discount. Somehow they caused me to receive a 6-digit code message from O2 UK on my phone. They asked for the 6-digit code that i...

Error Message when trying to place Order

Hi hoping someone can help because it seems that O2 are having an issue to help? Tried to place an order but got a message back saying Unfortunately there’s a problem with your account. Haven’t even got to the credit check part this is before and hav...

Payment system down

Has anyone else recently made a manual payment such as on the website or app (not by direct debit), and it’s been duplicated AND O2 are not receiving it? My payment was made yesterday for the amount due, which is normally instantly on my account summ...