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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
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Legacy System and Older Bills
by jonsie -
HORROR CUSTOMER SERVICES
by CAPTAINNAKA1 -
Disney+ Extra *UPDATE*
by Dave-O2 -
40% discount scam
by Downlands -
Useless customer service,complaints ignored
by Charlieboyoo -
Customer Service - Horrific
by KT8hP -
O2 account reactivated on credit report
by Louise1991 -
do I need a travel bolt on
by al10
Community Activity
Word Association.....
Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant
Resolved! VAT invoices
I have phoned your Customer Services on many occasions requesting a VAT invoice for both my Airtime Bill and my Device Plan. Each time I am told that they “promise” to sort it out for me and send regular VAT invoices (which never arrive)! I have even...
Change of personal details
Please how do I change my personal details when my names are spelt wrongly and my title isn’t correct. I was trying to do that but the code are been sent to the number that I have no access to. Please kindly help out.
No mobile network
I phoned last Monday the 15th April as I recently received a new phone for my Birthday and the problem I'm having is that my 4g does not kick in when I am out of the house, only wifi I get is from connecting to house broadband. I was sent a report no...
Cancelled order
Why was my order cancelled?
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White Room Quiz Mon 22 April 2024
Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions - with two questions on each of these four categories LITERATURE MUSIC ART FOOD & DRINK The White Room Quiz is open to all members.T...
Not getting anywhere with customer service!
Close on £900 taken from my account because o2 have made mistakes and been trying to get answers for over five months! Made more than 30 calls to their call centre in The Philippian's and several emails, nobody calls you back! Average call time just ...
Charges from O2 travel
I have been charged 26 pound for O2 travel having recently spent time abroad in Hong Kong. However, I did not have my roaming on, nor did I use any data while I was there. These charges do not make sense to me at all. I’d like an explanation as to wh...
Redeeming Disney Extra
I have 7 days left to redeem the Disney + extra, but when I press redeem nothing happens. I leave it a while and go back onto my account, nothing has changed is this a common issue?
Latest Guides and Reviews
Apple Watch FAQs & Activation Guide
Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...
Guide - Gift With Purchase
Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...
Guide to O2 BARs
A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...
The Doro 1370 mobile phone
It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...
