O2 Community Forum

Cancellation due to poor service

Has anyone managed to cancel their contract half way through without paying the remainder exit fees due to poor service?I've been having trouble with dropped calls, poor or no data signal both inside and outside my house for over 2 months. The websit...

Resolved! How to check the status on a mobile number transfer (PAC has been provided)

Hi, Anybody know how to check the status on when a mobile number transfer will be complete ?PAC code was provided when the o2 contract was taken out. ThanksRegardsEllis

Cancel free trial

How do I cancel Amazon Music free trial

Logging into MyO2

My O2 account was linked to my Virgin mobile no, rather than my O2 one that is the no I use I no longer have the Virgin mobile no and want My O2 linked back to that one [it used to be before I had the Virgin no]. Thanks.

White Room Quiz Mon 15 Apr 2024

Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions - with two questions on each of these four categories HISTORY PLACES MUSIC MOVIES The White Room Quiz is open to all members.Those w...

paid my bill, money came out of my bank but got no confirmation from 02

paid my bill, money came out of my bank but got no confirmation from 02, they say i still havent paid and now have full bars on my phone so cant even call the payment management team to get it sorted, bank cant cancle the the transaction for me to tr...

Networks in Spain

Hey people, I did search past answers and the site but there's nothing more recent than 2022 so please forgive what I know must get asked a lot. I'm in Andalucia in Spain, right on the Portuguese border. Can anyone advise which is the correct (or bes...

Problems with paying bill

I have tried to call and speak to someone from o2 and I can’t get through to anyone I have been on hold for over 1 hour !

SIM swap still processing

Hi,Desperately trying to find a solution to my SIM swap nightmare! It’s been in ‘processing’ for 7 days now. The store and customer services don’t seem to be able to do anything apart from escalate it to the elusive back end team. How can it take so ...