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1072183posts

Community Activity

Entered wrong details

Good Eveningi have just started to apply for a phone contract , on entering my date of birth I made a mistake cannot change it , it could stop me from passing the credit score, how can this be rectified Before the credit check is done.?graham Frain

Frainy by Level 1: Joiner
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Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

MI5 by Level 94: Supreme
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Phone no longer tied to my account

Hello my mobile number has dropped off of the MyO2 section. I cannot see how much data, minutes and texts I have left on my account. Please can this be resolved.

GR301 by Level 1: Joiner
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  • 1 replies
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O2 account reactivated on credit report

Hi, I closed my account October last year and just got a message on my credit report saying my account has just been reactivated this month. It was a contract sim that I had completed. I've not had any communication from o2 in regards to this and I h...

Blocked caller

I accidentally blocked one of my contacts so I unblocked them but now I can’t ring them or text them when I try it goes straight to voicemail, but they can ring me. I’ve tried updating my phone removing them re adding them but nothing

Resolved! eSIM outage 16/04/24

I can see some other posts about this, just adding my own data points. We have two iPhones in the house which have O2 eSIMs, and also O2 physical SIMs on corporate accounts. Both eSIMs have been reporting No Service since this morning, but both physi...

Markmat by Level 1: Joiner
  • 1127 Views
  • 27 replies
  • 0 kudos

Can't get through to O2 Customer Services

I have called O 2 twice in the last 2 days to try and discuss charges on my current bill. Each time I have been on hold for over 1 hour. I have tried calling the local O2 shop. However, no one answers, and it rings off after 2 minutes or so. How do y...

mdf by Level 1: Joiner
  • 1205 Views
  • 10 replies
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O2 open apply discount

I am trying to get my 25% discount on my tariff, have green tick for registration, green tick for validation, but when I try to apply discount I get the following message: "We are experiencing some technical difficulties. Please try again later." Sam...

Appalling Coverage

I'm probably wasting my time but since it's impossible to speak with or message anybody at O2 these days, this seems like the only place to vent my frustration. I've been with O2 since about 2001 and the coverage has, until now, been very good at my ...

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