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How do i close my account and deactivate sim?

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

O2 Cannot Log In

I can’t log in to my o2. My account was made over a year ago and it still doesn’t let me log in.

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

Resolved! Calls dropped soon as dialed

Hi upgraded 7 weeks ago have not received bill as yet which is set as a direct debit when I try and make a call out, call is dropped straight away, all other services are working, could it be O2 have blocked my account?

The "What Are You Listening To Right Now" Thread

I was looking for this all over the place but I couldn't find it! Every forum should have one of these! So, here we go! Billy Talent - Red Flag YOUR TURN!

My02 App

Is anyone’s my02 app not working?

Cellular Apple Watch - ‘No Connection’

I am completely at my wits end with the conflicting information provided by O2 staff and the way in which escalations have been completely ignored for almost 3 weeks. Looking through previous posts, my problem is not unique but I have no idea how to ...

Phone says "incoming call" when I make an outgoing call

Switched over to O2 a few months ago, to a rolling plan. Number ported from Three.When I make a call, it now starts with an automated voice that says "incoming call", which makes no sense.What's going on with this? Can I make it stop?Thanks!

Getting a Battery change by Apple whilst on O2 Insurance

Hello, Had an iPhone 13 Pro Max since 2022 and have had O2s insurance policy active the whole time and have never had to use it as phone is in mint condition. I have been thinking of getting a battery change as it has now dropped to lee then 80% tota...