Welcome to the O2 Community!

The O2 community is a space for everyone to get help & support, engage with the O2 brand, bounce ideas off each other and have fun.

Not a member? Register here to take part.

cancel
Showing results for 
Search instead for 
Did you mean: 
82,274 Members
1064514posts

Community Activity

Words Ending Game - Game 14

Welcome to WORDS ENDING GAMEEach game will feature three lettersThe aim of the game is to find the number of 4 to 10 letter words in the list [in source used],by adding 1 to 7 letters in front of the given three letters - to form 4 to 10 letter word....

Mi-Amigo by Level 47: Going Places
  • 273 Views
  • 47 replies
  • 0 kudos

Stuck in credit check

Hi, for some reason I am unable to pass the credit check, I have checked experian and I have a high score so I reckon this must be something silly I am missing but nobody from O2 is contacting me to sort.Anyone can help with this?Thanks!

Edu by Level 1: Joiner
  • 8 Views
  • 1 replies
  • 0 kudos

Imei block

back again, so since Friday my IMEI has been blocked. I’ve spoke to o2, 8/9 times now. Who have said the imei isn’t blocked, however it is showing on search online the imei is blacklisted. However o2 are adamant it’s not I should put a pay as you go ...

Cbbbbx by Level 1: Joiner
  • 5 Views
  • 0 replies
  • 0 kudos

Resolved! Split Port

I have ported my number to o2 however when people call me it still goes to my old Vodafone SIM. when I call out from my o2 sim it shows my number.

RyanCFC8 by Level 1: Joiner
  • 30 Views
  • 2 replies
  • 0 kudos

European zone

Hi there, I recently went on holiday in February, but since I’ve gone back im styll only getting 25gb of data instead 30gb and that can’t last me the whole month the way that 30gb does, is there any way you could sort this out please. Thank you, jerm...

Resolved! Incoming calls - no caller ID

Since Thursday all of my incoming calls are coming through as ‘No Caller ID’. This includes all of my saved contacts. I’ve checked all of my phone settings, completed a network reset, installed the latest iOS,called O2 twice (they just googled it and...

Roman by Level 1: Joiner
  • 27140 Views
  • 255 replies
  • 0 kudos

Tap2bill

Hi can anyone help me ! I am being charged crazy amounts each moth for premium text 03330030581 code number 88222 can anyone advise me what to do and can I get my money back thanks

Andysurt by Level 1: Joiner
  • 6931 Views
  • 6 replies
  • 0 kudos

Resolved! Data roaming zone 3 bolt on

Can someone help me please? I am very confused. I applied for a data roaming zone 3 bolt on yesterday. It is £65 for 1GB and it is activated now. This is for a trip to zone 3 country starting on 22 March.My billing period is 23rd of the month to 23rd...

Sophie32 by Level 1: Joiner
  • 38 Views
  • 3 replies
  • 0 kudos

Unable to Pay

02 has bizarrely put my phone as being paid by cheque despite numerous calls setting up a direct debit. Have now cut me off with no means to pay! On hold for an hour and not getting through having to use my wife's phone. Complete shambles! I have cal...

Matt38 by Level 1: Joiner
  • 33 Views
  • 2 replies
  • 0 kudos
Getting Started

If you're new to the O2 community or haven't been here for a while you will find the below links helpful to get you started!

Announcements

Would you like to help us shape the future of O2 products and services? Join up to one of our beta testing programs here!

Top Kudoed Authors

Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

30 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments