Welcome to the O2 Community!

The O2 community is a space for everyone to get help & support, engage with the O2 brand, bounce ideas off each other and have fun.

Not a member? Register here to take part.

cancel
Showing results for 
Search instead for 
Did you mean: 
82,632 Members
1066697posts

Community Activity

Phone call offering 50% discount??

Had a call this morning claiming to be O2 offering me 50% discount on my bill for 3 months for loyalty.was it a scam? I asked them to email me the details so I could check. No email yet! I did not give any personal information.

TinaT1 by Level 1: Joiner
  • 3 Views
  • 2 replies
  • 0 kudos

Complaint network coverage

Process to raise a complaint I’ve had no reception in my area due to a mat being down for 4 weeks. On 3 separate occasions on the O2 website, the coverage has extended the date the issue will be fixed. I’ve emailed complaintreviewservice@o2.com a han...

UM185 by Level 1: Joiner
  • 29 Views
  • 3 replies
  • 0 kudos

letter

Hi I've been sent a letter with a link, how do I know if it is legitimate?https://accounts.ref.o2.co.uk/openid/claim/identity

Nick26 by Level 1: Joiner
  • 47 Views
  • 5 replies
  • 0 kudos

Refund 07936609640

I have been asked to update my bank details as you oweme 4.38.

Les4 by Level 1: Joiner
  • 9 Views
  • 1 replies
  • 0 kudos

Arrears

I am currently in arrears and would like to pay this aswell as discuss cancelling my sim contract

Paige96 by Level 1: Joiner
  • 32 Views
  • 2 replies
  • 0 kudos

My o2 App

I cannot log in to the My o2 App.

fuji by Level 1: Joiner
  • 20 Views
  • 1 replies
  • 0 kudos

Hanife11

Is it 03333034709 o2 number bec someone called me and offered me new iPhone and less payment

Hanife11 by Level 1: Joiner
  • 29 Views
  • 2 replies
  • 0 kudos

Akay

Someone called me and offered new iPhone from o2 is it 03333034709 o2 number?

Hanife11 by Level 1: Joiner
  • 21 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 login problem

I can’t login in My O2 app, I typed correct username and password, but it constantly popped up “something went wrong”. Then I login in the website, it shows that I have no orders which is weird because I have a 15£/20GB plan. Could you please help me...

Quinn1 by Level 1: Joiner
  • 497 Views
  • 4 replies
  • 0 kudos
Getting Started

If you're new to the O2 community or haven't been here for a while you will find the below links helpful to get you started!

Announcements

Would you like to help us shape the future of O2 products and services? Join up to one of our beta testing programs here!

Top Kudoed Authors

Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

32 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments