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Identity theft and fraudulent account.
I am not an 02 customer.In July 2023 someone opened multiple accounts with my details with 02 and vodaphone, obtaining multiple iphones. They managed to do this without bank details ( or certainly not mine ).I started receiving bills from both suppli...
Is this a Scam
Just received this text message, its from UK no number claiming to be from o2, it says my payment is overdue, the payment has been paid by DD a couple of days ago, the account number is wrong but the amount is correct.
White Room Quiz Wed 17 Apr 2024
Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions with two questions on each of these categories PEOPLE GEOGRAPHY NATURE TV The White Room Quiz is open to all members.Those wishing t...
Word Association.....
Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant
Resolved! eSIM outage 16/04/24
I can see some other posts about this, just adding my own data points. We have two iPhones in the house which have O2 eSIMs, and also O2 physical SIMs on corporate accounts. Both eSIMs have been reporting No Service since this morning, but both physi...
Verification Codes, Bank Notifications not coming through
Always been an 02 customer and just upgraded to Samsung A35. Used to get verification codes via texts and bank notifications but since switching to a new phone they aren't coming through. I have checked the usual and still not coming through. Please ...
Need help with bill
Can u help me please
Phone call from O2
I’ve just had a man named David call me,telling me about 5g and saying he is from 02,offering as I’ve been such a loyal customer over16years, 5g at no extra cost to me,think he’s going to through a phone in too!watch the catch,he asked me via sending...
02 and uswitch
Hi,at the moment i am a pay monthly contract user, in may my contract is up and the phone is mine. I then want to go onto a sim only plan however the deals offered by 02 are not as good as those offered by Uswitch.So i plan to get the deal i want fro...
Apple Watch not connecting!
Seems a very common problem! My Apple Watch won't connect although the plan is showing as O2, there is no connection. This has been months now and nothing I have been advised to do has worked. Please can someone advise how to fix this?
Latest Guides and Reviews
Apple Watch FAQs & Activation Guide
Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...
Guide - Gift With Purchase
Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...
Guide to O2 BARs
A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...
The Doro 1370 mobile phone
It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...
