O2 Community Forum

trasnfer number

Hi im still waiting on my number to transfer over

Struggling paying my bill

I am struggling paying my bill this month i get paid on the 30th and i can pay the full balance then. I have been told my phone will be cut off but i need it for medical and work.

Sim swap

I have recently purchased an upgrade for my contract. I need help setting up my new phone with my new SIM, while keeping my number.

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

Unauthorised GDPR Request

I received an email today stating that I submitted a GDPR request, which as far as I know I haven’t. Should I be worried?

Changing Payment Date

Wanted to change payment date from the 1st to 10th

Wrong phone

Hi I've chosen a wrong mobile, need more data space Can you replace the phone and I will pay more monthly for more GB please?Thank youMagdalena

Voicmail

Hi, I keep getting voicemail alerts and there is nothing there. This can happen few times a day, but never any message there. Can anyone help with this issue. Thanks

Phone number stopped working/Porting problem

My phone number which I have been using for over 20 years has suddenly stopped working on 3rd of April and ever since I called O2 customer services everyday (I have spent a total of 38 hours on the phone to date)Every single customer service represen...