O2 Community Forum

Cancel my rolling plan

I have moved counties and want to cancel my O2 pay as you go rolling plan. I do not need to switch networks within the Uk, I just want to cancel completely.

White Room Quiz Mon 15 Apr 2024

Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions - with two questions on each of these four categories HISTORY PLACES MUSIC MOVIES The White Room Quiz is open to all members.Those w...

You don't have any products or services in this My O2 account.

I get this message when i sign into my account, You don't have any products or services in this My O2 account.

Where’s my credit gone?

I topped up with my credit card to get my unlimited calls and texts and then I added another £10 to make a text message purchase so I thought I had £5 left and then I downloaded the app to get a further £5 credit and last week I paid another £10 for ...

I think that my account has been hacked and I cannot get through to O2

Why will you not help me?

Request

Hiya I’ve got £10 on my account and I didn’t mean to send it can I have it back please

Lowest monthly tariff eligible for vault benefits

Hi I've just signed up to a15gb £7.99pm contract on 02 and already have a virgin broadband contract in place @ £33 pm however it's not letting me access volt benefits what am I missing ? Do I need a bigger contract for my O2 to make me eligible? Than...

Receipt

Hi. I am self employed and I’m doing my tax return. I need VAT receipts from my phone bill from april 2023 - April 2024. Please can you help me getting these as I can’t seem to find any invoices on my app or emails

Exchange Laptop

I recently ordered and received a laptop with o2 on a three year pay monthly contact, i have decided that i would like the pro version of the laptop i ordered and would like to know how i go about doing a exchange of device as I've still got 1 week l...