O2 Community Forum

Data download speed very slow

Hi, I hope someone can help me? I recently installed a data sim giffgaff in to my caravan dongle and struggled to get any reasonable download speeds (between 2-4 mbps). I happened to read someone else’s comments on this and they were advised that the...

Changing to Business account from personal account

I have a pay monthly account and want to stop this and start a new business account, but keep the same number. I can't seem to find out the easiest way of doing this. Can anyone help? thanks

Bill has increased for no reason

Why has my bill increased? I have had no communication from o2 that explains it. Also trying to find advice and support on this is stupidly difficult, the website and app are awful.

Device is locked

I have been sent a replacement pixel 7. The sim won’t work, I contacted o2 yesterday who arranged an Esim and now when I do the QR is tells me my device is locked and to contact o2

Resolved! Need a CREDIT (not DEBIT) card to disable parent control?

Called 61018 verification service where the automatic voice says a CREDIT card is needed whereas DEBIT cards aren't accepted. Oh great, so how do we do when we have a debit card? What kind of joke is this?

O2 Open technical difficulties

I managed to get my O2 Open validated today but the website keeps saying that it's experiencing technical difficulties when I try to add the discount, how do I go about getting the discount added? I have tried on multiple browsers and it's the same r...

The "What Are You Listening To Right Now" Thread

I was looking for this all over the place but I couldn't find it! Every forum should have one of these! So, here we go! Billy Talent - Red Flag YOUR TURN!

Paying

I can’t pay with my card

Weather

Think we're having bad weather? This is tonight's forecast for the Northeastern US.

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant