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82,637 Members
1066733posts

Community Activity

Online help/chat now only available via the My O2 App - why?

I have been trying to get detailed help regarding my O2 bills - both airtime and device plan, and discuss ways of reducing my monthly costs. The information on the website is not clear, to me at least, and so I have tried to find the online chat faci...

Mobile data

My mobile data won't work I have tried resetting it. Also have turned phone on and off numerous times.

Sc16 by Level 1: Joiner
  • 12 Views
  • 1 replies
  • 0 kudos

HAPPY 60th BIRTHDAY RADIO CAROLINE

Radio Caroline, the famous "pirate" radio station, began broadcasting on 28 March 1964 [Easter Sunday] from the radio ship MV Caroline, anchored in International Waters off the coast of Essex. Before Radio Caroline, pop music on the radio was restric...

Mi-Amigo by Level 47: Going Places
  • 157 Views
  • 17 replies
  • 0 kudos

Issues with apple watch

I have had ongoing issues with O2 since December. To set the scene in November I had an iphone 14 pro max and an apple watch ultra with a data plan on a personal contract, both worked perfectly. In December I changed my phone to a 15 pro max and when...

Unable to receive calls after turning off divert whilst abroad

Hi I had to urgently go abroad, I turned divert calls to voicemail. I am still abroad and wanted to be able to receive calls. I have tried ##002# and it says failed, then I was told to turn off my voicemail by dialling 1760 and it says Messaging clea...

PC2020 by Level 1: Joiner
  • 15 Views
  • 0 replies
  • 0 kudos

block number

Hey team,I need to block 1 number calling out/in and text in/out.Can you do it for me please?

Nata1 by Level 1: Joiner
  • 39 Views
  • 2 replies
  • 0 kudos

Tickets

Ticketmaster has pre-sale for O2 priority for Melanie Martinez - two things really - the Glasgow gig does not show in the priority app and second it says there are no offers so how do you get access to the presale?

PaulFC by Level 1: Joiner
  • 222 Views
  • 5 replies
  • 0 kudos

Top up

Hiseveral attempts of topping up won’t accept it

Sw9654 by Level 1: Joiner
  • 46 Views
  • 3 replies
  • 0 kudos

Make a payment but not shows on

Hellou i just make a paymrnt but its shows on my account i still need to pay it again

Michala1 by Level 1: Joiner
  • 68 Views
  • 3 replies
  • 0 kudos
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Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

32 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments