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83,778 Members
1073374posts

Community Activity

£6.00 O2 travel charge

I was sent atext when i arrived in the Dominican republic Sat 6 april and told i needed to buy a Zone 2 bolt on which i tried to do and couldnt do So i turned data roaming off Now I get 2 x £6 charge Why

Intermittent issue with making and receiving calls

Hi. Since Monday this week I’ve been having intermittent issues with making and receiving calls. Sending and receiving texts is fine, as is accessing things via mobile data. I’m on a pay as you go big bundle sim, which I renew every month (last renew...

Nicola20 by Level 1: Joiner
  • 20 Views
  • 1 replies
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Warranty

I would like to know if my phone is still under warranty and if I can get my phone repaired/replaced for free

manfa09 by Level 1: Joiner
  • 30 Views
  • 3 replies
  • 0 kudos

WiFi calling

I have an iPhone 12 Pro Max, I just transferred from Vodafone to O2, when I was with Vodafone I had wifi calling now since I’ve come to O2 the option isn’t even there anymore

LH23 by Level 1: Joiner
  • 16 Views
  • 1 replies
  • 0 kudos

Error Message when trying to place Order

Hi hoping someone can help because it seems that O2 are having an issue to help? Tried to place an order but got a message back saying Unfortunately there’s a problem with your account. Haven’t even got to the credit check part this is before and hav...

Evets81 by Level 1: Joiner
  • 17 Views
  • 1 replies
  • 0 kudos

White Room Quiz Wed 24 April 2024

Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions with two questions on each of these categories HISTORY SCIENCE MOVIES SPORT The White Room Quiz is open to all members.Those wishing...

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Mi-Amigo by Level 47: Going Places
  • 88 Views
  • 8 replies
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Forum Permalink Feature - revisited

Without wishing to resuscitate a "Permalink" thread from 2014: - Does anyone know how to "permalink" to a response to a Forum Guide? All I see is:as compared to what is available on every post on any regular (not Guides!) board on the forum:I'd love ...

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pgn by Level 74: Whizz kid
  • 64 Views
  • 1 replies
  • 0 kudos

Unauthorised GDPR Request

I received an email today stating that I submitted a GDPR request, which as far as I know I haven’t. Should I be worried?

AJ1987 by Level 1: Joiner
  • 66 Views
  • 3 replies
  • 0 kudos

Resolved! Still being charged for my old Switch Up phone

Hi, so I know this isn't a customer support forum but I wondered if anyone else has experienced the same issue. Back on 12th of October I did a Switch-Up from a Pixel Fold to a Pixel 8 Pro. I promptly returned the Fold by post (unfortunately the new ...

Rob_83 by Level 1: Joiner
  • 3576 Views
  • 48 replies
  • 0 kudos

Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

37 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments