O2 Community Forum

Track my order

I placed an order on Monday for an iPhone 15 pro plus in titanium grey 264 Gb which was supposed to be ready for collection in harlow 02 yesterday and I haven’t received anything yet?

Today some scammer called me and she acted like she was from "O2".She tried to defraud me by saying they would give me a discount. Somehow they caused me to receive a 6-digit code message from O2 UK on my phone. They asked for the 6-digit code that i...

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

Error Message when trying to place Order

Hi hoping someone can help because it seems that O2 are having an issue to help? Tried to place an order but got a message back saying Unfortunately there’s a problem with your account. Haven’t even got to the credit check part this is before and hav...

o2 pay as you go needs some improvements

o2 pay as you go has many problems 1. when i top up the top up line advertises o2 rewards TWICE, it says it when i press the number to top up, then it says i AGAIN when i select credit card or voucher. it is very annoying, a single text when someone ...

Payment system down

Has anyone else recently made a manual payment such as on the website or app (not by direct debit), and it’s been duplicated AND O2 are not receiving it? My payment was made yesterday for the amount due, which is normally instantly on my account summ...

VAT invoices

yea I also really wanna know... VAT is the LAW, not a "a-la-carte" optional that anyone can just opt out if they "are not in the mood" to output VAT invoices. If I pay VAT, I have the RIGHT to claim it back, this money does not belong to O2, they can...

Pay bill

Hello! Just I won't to double check my last bill because I received text message to pay for April...but I payed that bill

02 and uswitch

Hi,at the moment i am a pay monthly contract user, in may my contract is up and the phone is mine. I then want to go onto a sim only plan however the deals offered by 02 are not as good as those offered by Uswitch.So i plan to get the deal i want fro...

Voicmail

Hi, I keep getting voicemail alerts and there is nothing there. This can happen few times a day, but never any message there. Can anyone help with this issue. Thanks