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Disney+ Extra *UPDATE*

Good morning folks Following on from the announcement shared in November, that Disney had launched a new Disney+ pricing structure with three separate plans: Standard With Ads, Standard, and Premium. We now also have some exciting news to share From ...

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Dave-O2 by Community Manager
  • 719 Views
  • 0 replies
  • 1 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 26579 Views
  • 89 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 17596 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 53430 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 292326 Views
  • 3250 replies
  • 12 kudos

Introduction of Single Virgin Media O2 ID

*This article has been updated to clarify previously published information. Hey folks Just sending this out to provide an update regarding our new feature that allows Virgin Media O2 customers to link the sign-in details for both their My Virgin Medi...

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Dave-O2 by Community Manager
  • 4965 Views
  • 19 replies
  • 0 kudos

Community Rewards: January 2024

Happy Friday everyone Please find some more information on the first O2 Community Rewards of 2024 for the month of January These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contrib...

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Dave-O2 by Community Manager
  • 2663 Views
  • 28 replies
  • 0 kudos

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1708 Views
  • 2 replies
  • 0 kudos

Scam Alert: Vishing, Smishing & Phishing Megaguide

Been called and offered a discount or free gift? Been called and asked for a 6-digit code?1. Hang up NOW 2. Block the number 3. Text "CALL" to 7726 Welcome to our new Scam Alert Megaguide. There is a LOT of detail and info here, and if you've just be...

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Chris_K by Former Staff
  • 37363 Views
  • 30 replies
  • 6 kudos

Community Rewards: December 2023

Good afternoon Please find some more information on the O2 Community Rewards for December These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contributions to The Community, we would...

Dave-O2 by Community Manager
  • 3393 Views
  • 22 replies
  • 0 kudos

Priority’s Advent Calendar

What is Priority's Advent Calendar? Every day in December, Priority is ramping up the excitement as we countdown to the best day of the year We’re giving away thousands of prizes with Priority’s advent calendar, where members have the chance to win p...

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Chris_K by Former Staff
  • 5469 Views
  • 9 replies
  • 0 kudos

Disney+ - New Tiering Structure

Hey, everyone Today 1 November 2023, Disney has announced some changes by launching a new Disney+ pricing structure with three separate plans. The three plans being introduced are Standard With Ads, Standard, and Premium. More details on this structu...

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Dave-O2 by Community Manager
  • 1752 Views
  • 8 replies
  • 1 kudos

iPhone 15 & Watch Series 9 Megathread + FAQ's

We're pleased to announce that the iPhone 15 range is now available to order on O2, along with the Apple Watch Series 9 range, including Watch Ultra 2! See more details and shop links below iPhone 15 Links for Pay Monthly customers iPhone 15 iPhone 1...

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Chris_K by Former Staff
  • 61785 Views
  • 368 replies
  • 4 kudos

Community Rewards: November 2023

Good morning folks Please find some more information on the O2 Community Rewards for November These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contributions to The Community, we w...

Dave-O2 by Community Manager
  • 2316 Views
  • 21 replies
  • 0 kudos

Migration & porting into O2

Hi everyone, We've put together some information below on how to migrate your number between different types of accounts, which we hope you'll find useful Moving your number from one Pay Monthly account to another, PAYG to Pay Monthly or vice versa i...

EmilieT by Former Staff
  • 79522 Views
  • 58 replies
  • 7 kudos