Pay as You Go update

[Toby]

Hi guys,

From 26 May 2016, your Big Talker tariff will become Simply Pay As You Go. For more info on specific details, head to the Pay As You Go tariff changes page.

What are your thoughts on the changes? Which deals taker your fancy? Let us know!

[MI5]

A simple PAYG package is what many people have been asking for.
The key to it's success (as always) will be getting the pricing right - Dare I say it looks a little expensive compared to some other options....?

[jonsie]

It does look expensive and the out of allowance charges are ridiculous to be frank.

[Curr946]

just a tad, is o2 trying to push everyone onto contract like tariffs that renew every month.

[Cleoriff]

I wouldn't be choosing that tariff if honest. Looks expensive.

[MI5]

Maybe also explains why the customer wasn't allowed to move to O2 Basic last week?

[Cleoriff]

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@MI5 wrote:
Maybe also explains why the customer wasn't allowed to move to O2 Basic last week?

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You could be right. Maybe we need clarification from @Toby as to whether Basic is still available?

[MI5]

We got the official o2 answer from Toby which I doubt has changed, but I can't see it being offered to many customers from now on.

[MI5]

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@Toby wrote:

Hi guys, We never like to see a customer leave O2, whether they’ve been with us for only a few days, weeks, or even years. Customer’s needs, requirements and situations can change so we have a dedicated retentions team who will do their best to meet each customers demands as best they can. Some of these demands may be down to costs or tariffs and the team will analyse what options may be available for them. Some of these options would not be available by request, as each case is looked at on an individual basis.

 Sorry to hear this wasn't available to you carrot. The team would have listened to your needs and requirements and would have looked at all possible options that would have been available to you.

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[jonsie]

I would guess it's not available looking at those new tariffs..........