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MyO2 - Now with fingerprint login

Chris_K
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Hey All,


We know how much many of you love the MyO2 app, and we wanted to let you know about a brand new update that we expect to go live in the app stores today. A new update? So what? We hear you ask. We always say how much we welcome feedback and this new update introduces one of the most requested ‘MyO2’ features you’ve been asking for… Fingerprint login! That’s right, you can forget about PIN’s and passwords – fingerprint login is here. Read on below for everything you need to know.


What’s in it for me?
Fingerprint recognition means you can sign into your MyO2 app quickly and easily - once set up, there’s no need to remember your password or PIN. And since your fingerprint is your own, it’s now more safe and secure than ever. Once you’re in the app, don’t forget you’ll have access to all of the below. Convenience literally at your fingertip:

  • Check your latest balance and bill
  • Check your available data
  • Make a payment
  • Add a data or MMs bolt on
  • Check your upgrade date or cost to upgrade right now
  • Change your tariff
  • Unlatch your current device


What devices will fingerprint login work for?
At present the fingerprint login feature supports iPhone 5s and above, and Samsung Galaxy S6 and above. The app should support other Android devices with the 'Marshmallow' update and fingerprint scanning such as the Nexus 5X or 6P - If you have a device not listed, please do give it a try and send us any feedback you may have.


How do you fingerprint login?
Once updated, the app will automatically ask if you want to set fingerprint login up. You can change this settings at any time by going into the main sidebar in the app and selecting ‘Touch ID’ (for iPhone) or 'Fingerprint ID' (for Android).


So, keep your eye peeled and look out for the update landing very soon. Please do give it a go and let us know your thoughts on the new fingerprint login.

Not got the MyO2 app yet? Get it here: http://o2.uk/MyO2


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Message 1 of 47
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Martin-O2
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Fantastic glad to hear it's working! One less password to remember I suppose. wink

 

If anyone has any with the new login feature please let me know. 

COVID-19 support - Help and support from O2 during the lockdown
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If you'd like to take part, why not register? slight_smile
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Cleoriff
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Sad now....my phone is too damn old...My beautiful Note 3...how very dare they? LOL

Veritas Numquam Perit

Girl in a jacket
Message 32 of 47
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MI5
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You new one will be fine though slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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@MI5 wrote:
You new one will be fine though slight_smile

Getting excited now....Happy Dance

Veritas Numquam Perit

Girl in a jacket
Message 34 of 47
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MI5
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As long as I don't get stuck in France tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Beenherebefore
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@MI5 wrote:
As long as I don't get stuck in France tongue

Gotta get there first !!!

"My life is a facsimile of a sham"
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Cleoriff
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All over the news tonight about how violence is breaking out ...again...:smileysad: Calling it Black Thursday for tourists trying to travel there...

http://www.standard.co.uk/news/uk/violent-protests-and-fuel-shortages-as-france-s-labour-row-goes-nu...

 

Veritas Numquam Perit

Girl in a jacket
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MI5
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Getting there isn't the problem but getting home might be!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Cleoriff
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@MI5 wrote:
Getting there isn't the problem but getting home might be!

Yes of course you can fill the car etc etc...but how long are you going for?

Veritas Numquam Perit

Girl in a jacket
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MI5
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Just the half term week.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 40 of 47
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