Introduce yourself on the O2 Community!

[Toby]

Hi all,

I'd like to welcome one and all to the O2 Community! Its a great place to get advice, post your feedback and talk about your ideas for the network. If you have a question that you need some advice on, head over to the devices section or the other products and services section. You can also get rewarded for helping others as well chat about anything you like in the off-topic section.

I'm Toby, the community coordinator of the forum. I also work with Marjo who is the head of community and Marina who is also a community coordinator like me. I've been working on the community since August 2012. It's been great so far and I look forward to hearing from many more of you

If you have any questions about the forum, suggestions or just want to have chat, please don't hesitate to give me a shout. 

Hope to speak soon!

Toby

- This is a brand new 'Introduce yourself' thread, but you can find the old one HERE

[Anonymous]

Yes @viridis I suspect your right regarding the members we can only speculate about gg it's much more clear cut for O2 itself.
I'm quite interested to see how the two communities compare and contrast @Anonymous_
I'm pinkcalculator in most places

[Toby]

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@Anonymous wrote:
Yes @viridis I suspect your right regarding the members we can only speculate about gg it's much more clear cut for O2 itself.
I'm quite interested to see how the two communities compare and contrast @Anonymous_
I'm pinkcalculator in most places

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I've worked on both and I think they both work rather well

I'd be really interested to hear some comparisons though 

[Cleoriff]

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@Toby wrote:

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@Anonymous wrote:
Yes @viridis I suspect your right regarding the members we can only speculate about gg it's much more clear cut for O2 itself.
I'm quite interested to see how the two communities compare and contrast @Anonymous_
I'm pinkcalculator in most places

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I've worked on both and I think they both work rather well

I'd be really interested to hear some comparisons though 

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Well both forums have been down for hours tonight @Toby

[Anonymous]

Has there been any official word from O2 as to what's been happening?

giffgaff have admitted that they had fallen victim to a DoS attack. Surely it's no coincidence that we've been experiencing the same kind of problems here.

[MI5]

Telefonica forums in Spain went down too so likely to be the same, but O2 are always very reluctant to keep customers fully informed, for some reason.....?

[perksie]

No info anywhere on this site at all now, not even an apology. 

[viridis]

So. Technically Lenny is the closest official announcement?
Rip lenny

[jonsie]

I don't understand the seemingly reluctance of O2 to keep customers informed instead of guessing as to the recent problems.

[Cleoriff]

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@jonsie wrote:

I don't understand the seemingly reluctance of O2 to keep customers informed instead of guessing as to the recent problems.

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I have started a thread asking about the forum log on problems. I hope management will reply on that one

http://community.o2.co.uk/t5/Discussions-Feedback/Community-forum-problems/m-p/882767#M65535

[perksie]

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@jonsie wrote:

I don't understand the seemingly reluctance of O2 to keep customers informed instead of guessing as to the recent problems.

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Back to the old ways after making lots of promises. 

Even GiffGaff are kept up to date.