on 05-02-2014 12:11
on 05-02-2014 12:11
Hey Guys,
Just to confirm that we’re contacting our customers who currently have 4G ready phones as we're giving them access to 4G for nothing!
All the details on this are here http://go.o2.co.uk/got4G
Only those who currently have a 4G phone but are on 3G plans can take advantage of this offer.
The messages you may receive about this will vary depending on whether you’re currently in an area that supports 4G or not. We’ll grant all customers who own a 4G ready phone access to this offer so you’re good and ready when 4G comes to your town.
We want as many people enjoying 4G as we can, at the moment our 4G could cover 17 million people in the UK!
This is part of our 2014 4G master plan, if you have any questions or thoughts- Let us know!
If you are one of the 600,000 customers who will enjoy free 4G, please do share some speed tests with the community too!
Thanks
Brad
on 07-02-2014 07:38
Do I have to have had the phone from O2 at the same time as upgrading my contract? When I upgraded last year I got a iPhone 5 at the same time (obvs not 4G)
I'm on a 3G tariff with 2 gigs of data a month but I purchased my 5s sim free and just put the existing sim from my old i5 straight into it.
Haven't had any text from O2 saying anything...
07-02-2014 07:40 - edited 07-02-2014 07:46
@Anonymous wrote:Do I have to have had the phone from O2 at the same time as upgrading my contract? When I upgraded last year I got a iPhone 5 at the same time (obvs not 4G)
I'm on a 3G tariff with 2 gigs of data a month but I purchased my 5s sim free and just put the existing sim from my old i5 straight into it.
Haven't had any text from O2 saying anything...
Hi,
O2 are not really interested in what phone your currently using as long as your paying the bill on time.
All your info / contract details etc is on the sim card not the iPhone.
Are you in a 4G area ?
You will get a text from o2.
In the meantime go into Settings > Mobile > Toggle on Enable 4G {if the toggle is their yet}
You may also get a carrier update ref this.
Carrier Update Link : http://support.apple.com/kb/ht1970
This is from Brad's initial post link.
"You've told me you're giving 4G access at no extra cost. What do I do next?
on 07-02-2014 07:58
Hi,
Thank you, yes I'm in a 4G area according to their postcode checker.
I'll wait and see if I get a text at some point.
on 07-02-2014 08:00
Morning @Anonymous
You're welcome.
Do you have the 4G toggle in your settings ?
on 07-02-2014 08:08
Enable 4G toggle?
I do actually but have never moved the slider to 'on'
on 07-02-2014 08:51
on 07-02-2014 08:51
on 07-02-2014 09:14
on 07-02-2014 09:14
on 07-02-2014 09:31
on 07-02-2014 09:34
on 07-02-2014 09:34
on 07-02-2014 09:38