Re: 4G Text Campaign - Page 27

Anonymous · ‎05-02-2014

Hey Guys,

Just to confirm that we’re contacting our customers who currently have 4G ready phones as we're giving them access to 4G for nothing!

All the details on this are here http://go.o2.co.uk/got4G

Only those who currently have a 4G phone but are on 3G plans can take advantage of this offer.

The messages you may receive about this will vary depending on whether you’re currently in an area that supports 4G or not. We’ll grant all customers who own a 4G ready phone access to this offer so you’re good and ready when 4G comes to your town.

We want as many people enjoying 4G as we can, at the moment our 4G could cover 17 million people in the UK!

This is part of our 2014 4G master plan, if you have any questions or thoughts- Let us know!

If you are one of the 600,000 customers who will enjoy free 4G, please do share some speed tests with the community too!

Thanks

Brad

Anonymous · ‎04-03-2014

You're welcome. I would still pursue a refund.

Fill out this form If You wish.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

Anonymous · ‎04-03-2014

Thanks very much. Will take a look at that!

Anonymous · ‎04-03-2014

Oki doki.

Anonymous · ‎23-04-2014

So...before I go and get a 4G compatible SIM at the weekend, do we know if people are still being switched to 4G for free?

And did those of you who were charged get your refunds?

MI5 · ‎23-04-2014

Not had any notification of any of the 3 3g accounts going to 4g as yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

pauls33 · ‎24-04-2014

I was on a 3g tarrif and just got my free upgrade text last night

Don't think 4g is available close to me, but my account now shows it as a free bolt on

Anonymous · ‎24-04-2014

That's good news @pauls33

If you do travel around and hit somewhere with 4G coverage ,and your sim and current phone are 4G compliant you'll see what all the fuss is about.

Anonymous · ‎26-02-2015

Can I ask what the 4g bolt on is an what it does, do we have to pay for it.

MI5 · ‎26-02-2015

4g is included for free in most contracts now.
Which tariff are you on?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)