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Level 2: Apprentice
rscott
Posts: 39
Registered: ‎04-03-2013

Cannot receive text messages.

Is anyone else encountering problems receiving messages via tugo today?

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perksie
Posts: 24,748
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: Cannot receive text messages.

I've just tried a couple and they sent and received ok.

Please support the Disasters Emergency Committee appeal to send help to the Philippines.
Text DEC to 70000 (free text) to donate £5 or online: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 - O2 Wallet - Nexus 4 Android 4.4.4
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jonsie
Posts: 26,589
Topics: 223
Solutions: 2,009
Registered: ‎04-01-2009

Re: Cannot receive text messages.

Sending and receiving ok from both phone and desktop. Have you tried a reboot?

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Level 2: Apprentice
rscott
Posts: 39
Registered: ‎04-03-2013

Re: Cannot receive text messages.

Yep, tried a reboot, remove/reinstall, multiple devices..

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Level 1: Joiner
noid
Posts: 1
Registered: ‎07-03-2013

Re: Cannot receive text messages.

I'm having the same problem, everything was working fine on both laptop and android, but haven't received any messages since yesterday morning. Have tried logging out and in, rebooting and reinstalling but still nothing.

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perksie
Posts: 24,748
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: Cannot receive text messages.


noid wrote:

I'm having the same problem, everything was working fine on both laptop and android, but haven't received any messages since yesterday morning. Have tried logging out and in, rebooting and reinstalling but still nothing.


I think there might have been a break in service as the pc app wouldn't stay logged in but it seems to be ok now.

Please support the Disasters Emergency Committee appeal to send help to the Philippines.
Text DEC to 70000 (free text) to donate £5 or online: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 - O2 Wallet - Nexus 4 Android 4.4.4
Please use plain text.
Deag
Posts: 113
Topics: 10
Kudos: 13
Solutions: 13
Registered: ‎27-01-2013

Re: Cannot receive text messages.

I am in Australia at the moment, I can receive messages on my phone but nothing in on TuGo app, can still send though from TuGo.

 

 

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perksie
Posts: 24,748
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: Cannot receive text messages.


Deag wrote:

I am in Australia at the moment, I can receive messages on my phone but nothing in on TuGo app, can still send though from TuGo.

 

 


I don't know why you have that problem, but if you're enjoying the warm weather in Australia I think you should come back to the UK and shiver with the rest of us! :smileyhappy:

Please support the Disasters Emergency Committee appeal to send help to the Philippines.
Text DEC to 70000 (free text) to donate £5 or online: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 - O2 Wallet - Nexus 4 Android 4.4.4
Please use plain text.
Deag
Posts: 113
Topics: 10
Kudos: 13
Solutions: 13
Registered: ‎27-01-2013

Re: Cannot receive text messages.

Let me think about that for a millisecond. No, not yet anyway.
Please use plain text.
perksie
Posts: 24,748
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: Cannot receive text messages.

[ Edited ]

Deag wrote:
Let me think about that for a millisecond. No, not yet anyway.

I didn't think you would somehow.

 

I could handle some of that right now, enjoy! :smileyhappy:

 

Whereabouts are you?

Please support the Disasters Emergency Committee appeal to send help to the Philippines.
Text DEC to 70000 (free text) to donate £5 or online: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 - O2 Wallet - Nexus 4 Android 4.4.4
Please use plain text.