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Level 2: Apprentice
Posts: 39
Registered: ‎04-03-2013

Cannot receive text messages.

Is anyone else encountering problems receiving messages via tugo today?

Posts: 27,019
Topics: 246
Solutions: 1,614
Registered: ‎29-07-2008

Re: Cannot receive text messages.

I've just tried a couple and they sent and received ok.

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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Posts: 36,668
Topics: 293
Solutions: 2,317
Registered: ‎04-01-2009

Re: Cannot receive text messages.

Sending and receiving ok from both phone and desktop. Have you tried a reboot?



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Level 2: Apprentice
Posts: 39
Registered: ‎04-03-2013

Re: Cannot receive text messages.

Yep, tried a reboot, remove/reinstall, multiple devices..

Level 1: Joiner
Posts: 1
Registered: ‎07-03-2013

Re: Cannot receive text messages.

I'm having the same problem, everything was working fine on both laptop and android, but haven't received any messages since yesterday morning. Have tried logging out and in, rebooting and reinstalling but still nothing.

Posts: 27,019
Topics: 246
Solutions: 1,614
Registered: ‎29-07-2008

Re: Cannot receive text messages.


noid wrote:

I'm having the same problem, everything was working fine on both laptop and android, but haven't received any messages since yesterday morning. Have tried logging out and in, rebooting and reinstalling but still nothing.


I think there might have been a break in service as the pc app wouldn't stay logged in but it seems to be ok now.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Posts: 124
Topics: 11
Kudos: 13
Solutions: 13
Registered: ‎27-01-2013

Re: Cannot receive text messages.

I am in Australia at the moment, I can receive messages on my phone but nothing in on TuGo app, can still send though from TuGo.

 

 

Posts: 27,019
Topics: 246
Solutions: 1,614
Registered: ‎29-07-2008

Re: Cannot receive text messages.


Deag wrote:

I am in Australia at the moment, I can receive messages on my phone but nothing in on TuGo app, can still send though from TuGo.

 

 


I don't know why you have that problem, but if you're enjoying the warm weather in Australia I think you should come back to the UK and shiver with the rest of us! Smiley Happy

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Posts: 124
Topics: 11
Kudos: 13
Solutions: 13
Registered: ‎27-01-2013

Re: Cannot receive text messages.

Let me think about that for a millisecond. No, not yet anyway.
Posts: 27,019
Topics: 246
Solutions: 1,614
Registered: ‎29-07-2008

Re: Cannot receive text messages.

[ Edited ]

Deag wrote:
Let me think about that for a millisecond. No, not yet anyway.

I didn't think you would somehow.

 

I could handle some of that right now, enjoy! Smiley Happy

 

Whereabouts are you?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1