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txt charges on Pay and Go, Go, Go

Anonymous
Not applicable

I'm on pay and go, go, go with 900+ txts available however, I have sent a couple of large(ish) txts lately, around 1 KB, and have been charged 35 pence er txt.  Why would this be?

Peter C

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MI5
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They are converting to MMS messages.
The option to convert can be turned off on some phones and also see advice here http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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They are converting to MMS messages.
The option to convert can be turned off on some phones and also see advice here http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
These will be charged as mms.

Try sending smaller messages or use what's app or viber as examples of alternatives.

O2 official mms link http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...
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jonsie
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Some of the android phones have a setting to warn you when a standard text is converted to mms. Have a look in message settings. Also keep an eye on the character count. 160 characters = one text. Phones usually convert anything over 3 messages or 480 characters to mms and adding a smilie can also change a text to mms.

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