O2 Community

Get help, share tips and chat

Level 1: Joiner
Posts: 1
Registered: ‎22-04-2013
Accepted Solution

sim only balance number

hi    i have just changed to sim only and cant access my balance could someone let me know the number needed to do this    many thanks chris

Posts: 14,623
Topics: 261
Kudos: 1,271
Ideas: 3
Solutions: 1,113
Registered: ‎13-08-2008

Re: sim only balance number

is this pay monthly simplicity or payg simplicity?


but this from the support pages may help


Where can I check how much allowance I have left?


Pay Monthly Customers


Text the word 'Balance' to 21202




Go to this page and then log in using your username and password.


Once you've done that, click View Details of inclusive allowance and in the My Inclusive Allowance tab. The Allowance Used Column will show you any tariff and non promotional Bolt On allowance used to date.


Please note any UK usage within the last 12 hours may not be displayed.


Pay & Go Customers

The best way to keep up to date with your allowances is to register with My O2. You can do this here. You’ll be able to check your balance, tariff and rewards.


You can also check your balance by texting BALANCE to 20202.

iPhone 7 128gb on yearly refresh 20gb tariff
iPad Air 2 wifi-4g 64gb refresh
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Fringe outdoor 4g now part of the 91% coverage outdoor)